Through a hands-on approach, I apply effective leadership skills with a team mentality to ensure the strategic initiatives of a dynamic organization are continuously improving. I develop strong working relationships enjoy forging new partnerships. I enjoy multitasking and managing numerous projects at a time.
Below is a summary of job skills:
*11+ years at a global business ($35M revenues annually) managing a full spectrum of international programs and services for over 48,000 clients.
*Financial management of budgets totaling over $7M.
*Demonstrated ability in providing design and execution of communication and crisis response strategies to multiple stakeholders, both U.S. based and international.
*Proven success introducing process improvements, recruitment and mentoring programs, analytical analysis, and staff development initiatives driving continuous growth.
*Consistent top performer, driven to provide customer service beyond expectations and contribute to the success and growth of a team. Effective communicator, able to resolve conflicts and negotiate mutually successful outcomes.
*Experience in development, philanthropy, donor stewardship, and event planning.
*Cultivated strong relationships with U.S. and international stakeholders.
*Fluent in Spanish with experience living and working abroad in Spanish speaking countries.
The University Studies Abroad Consortium (USAC) is a 501(c)(3) nonprofit composed of 33 U.S. Universities which provides international academic experiences for summer, semester or year-long programs in 28 countries for 4,400+ college aged students annually. In my most recent role for 11+ years, I developed, and executed plans for administering 12 of the 50 international programs offered. Additionally, I led a team that required everything from flexibility to an awareness of emerging trends for persons from diverse cultural, social, and ethnic backgrounds, as well as, oversaw all health and safety issues.
Oversee multi-state LLP, manage rental agreements, budget, insurance, marketing, and other rental aspects.
Taught 4th grade to students in a lower socio-economic area.
Selected by the University of Notre Dame to be one of 4 in a launch team for future Alliance for Catholic Education (ACE) overseas. Taught 4th and 6th grade English as a second language.
Taught 6th grade
Founded and developed Spanish instructional classes for 200+ elementary students
Created and directed year-long service-learning program for 150 elementary students and local community
AmeriCorps volunteer (2 years)
For the first 6 months, I was a Program Assistant before USAC created the position of Student Services Coordinator to take advantage of my unique skill set and background. In this role, I assisted the current Director of the Student Services in establishing protocols and procedures at program sites. My responsibilities included developing an escalation approach to issues at program sites, advising students on all aspects of study abroad programs, assisting students with visa applications, etc. I created documentation and guides that enabled the processes to be easily repeated and administered in a consistent basis.