Aug 20, 2019
Responsible for the direction of a statewide program of connecting foster and kinship youth and caregivers to relevant local resources. The kinship population for this program is broadly defined to include adoption and post-adoption families, guardianship and foster care families, and youth involved in kinship care at the state, regional and county levels. The Kinship Navigation director will oversee multiple staff and coordinate with many regional and county-based partners, in the development of a statewide, online database directory encompassing resource information for the kinship population from local 2-1-1 organizations and other local and regional resources, as well as a communications campaign to raise awareness about the existence of the program and to encourage use by the kinship population.
Major Responsibilities and Duties
Reporting to the Director of Operations, the Kinship Navigation Director is responsible for the following:
1. Overseeing the work of multiple staff, subcontractors, partners and collaborators in meeting the overall program objectives described below.
2. Creating a new kinship navigation portal website with a searchable database of services relevant for the kinship population, along with phone, web, text, and chat-based navigation options for users to seek additional assistance.
3. Linking together access to up-to-date local and statewide resource data relevant to the kinship population, including accessing exiting data sets, such as those of 2-1-1 information and referral providers, and developing data sets for counties that do not currently have them, to create a statewide kinship resource data portal.
4. Design of live help systems providing phone, chat, and text message support options for users of the kinship navigation website, and to provide referrals to in-person services when necessary and available.
5. Work with an expert evaluator contractor to design follow up and continuous system quality improvement.
6. Coordinate with a variety of state and local agencies that promote service coordination or provide information and referral services, including: iFoster.org, local 2-1-1 call centers, California Department of Social Services, County child welfare offices, and hundreds of local nonprofits providing services relevant to the kinship population.
7. Broadly promote the kinship navigation portal to the kinship population as well as service providers who could benefit from the tool via online advertisements, direct email, webinars and in-person trainings (for service providers).
8. Convene a statewide Kinship Navigation Advisory Committee to support continuous quality improvement, statewide communication, and implementation.
9. Administer regional implementation groups to facilitate project implementation in ten regions
10. Work with staff to collaboratively integrate kinship navigation outreach and promotion of the website with other ongoing programs
11. Collaborative coordination of a small team of staff, some of which will be supporting other programs as well.
12. Oversight of specified grant deliverables.
13. Assisting in the preparation of specified grant reports on efforts in a timely manner.
1. BA/BS degree required. Masters in Social Work, including Licensed Clinical Social Worker (LCSW) credential, preferred.
2. Seven years of work experience working with foster and kinship youth and caregivers, or similar child welfare population, executing and managing communications, data, outreach coordination, kinship and adoptive services, social services, program delivery, or other relevant fields.
3. Experience directing or overseeing other staff, contractors and partners.
4. Ability to work independently and think creatively to solve problems with limited oversight, and excellent judgment and problem-solving ability.
5. Familiarity with digital communication platforms including SMS text messaging systems and/or interactive automated communications is a plus.
6. Experience working with low-income communities.
7. Periodic travel required throughout state, including visits to local United Ways and partner sites, as well as meetings around the state with collaborative partners. Reimbursement for travel costs provided.
8. Strong interpersonal communication skills and emotional intelligence, and ability to work collaboratively with many stakeholders.
9. Excellent oral and written communication skills, including drafting issue briefs, reports and public speaking. Multilingual in any language(s) is a plus.
10. Ability to think and work independently, and do so diligently in a virtual office environment, with significant use of phone, email, Salesforce, Slack and other tools, to accomplish high-volume workload.
11. Proficiency with computer applications, such as word processing, spreadsheet and presentation programs and comfortable working with internet applications, including social media.
12. Strong project management skills and ability to multi-task under deadlines and work under pressure. Resilient. Ability to efficiently manage time and effectively manage workload.
13. Strong ethical backbone, willingness to make extra effort to do the right thing.
14. Reliable transportation with minimum insurance/liability coverage.
Full-time, 40 hours a week.
UWCA is a virtual office and will consider applicants located anywhere in California, though Sacramento, Los Angeles, or Bay Area are preferred.
A competitive salary commensurate with experience and education will be offered to the successful candidate. Benefits include health and dental insurance, 401(k) retirement plan, vacation and sick leave.
Submit signed cover letter and resume by email detailing your skills and experience.
Please include in your cover letter and resume a list of three professional references, individuals who have immediate knowledge of your work. Please include name, title, organization, address, telephone number, and state the capacity in which the individual knows your work. References will not be contacted until after interviews with the selected applicants.
(Word or .PDF format only)
Deadline: July 20, 2019
Closing date for Cover letter and Resume
United Ways of California improves health, education and financial results for low-income children and families by enhancing and coordinating the community impact and advocacy work of California United Ways.
California’s United Ways pursue increased opportunities for low and moderate income people through focusing on three priority areas – Health, Education and Financial Sustainability. These are the building blocks to a successful life; people must be healthy in order to learn, people at all ages must learn in order to prepare to sustain themselves and their families, and people must have pathways for building financial sustainability for their families. Together, California’s United Ways marshal over 200 million dollars and tens of thousands of volunteer hours a year in charitable support for community initiatives that address these vital areas.
UWCA’s Purposes and Activities:
• Engage the public for the common good: Advance the health, education and financial sustainability goals of California United Ways through public education and policy advocacy
• Leverage program impact: Help California United Ways increase their community impact by sharing innovations and lessons learned, improving practices and building organizational capacity
• Resource development: Help bring resources and funding to United Ways through regional and statewide collaboratives, leveraging the work of the many to achieve the goals of all, and also provide a central point of contact for donors wishing to support United Ways at a regional and state level
United Ways of California
Los Angeles, CA, USA
Senior Management - Director