Jan 10, 2019

Program Officer, Education Policy & Advocacy

  • United Way
  • Los Angeles, CA, USA
Programs Nonprofit-Social Services Youth services

Job Description

Under the direction and guidance of the Director, Education Programs & Policy, the Program Officer will be responsible for leading essential aspects of United Way’s education policy and advocacy efforts. He/she will contribute to the strategic direction of education policy development and will manage grantmaking, research and evaluation projects. This role includes managing the CLASS (Communities for Los Angeles Student Success) Coalition, a coalition of over 50 organizations that represent over 150,000 stakeholders including parents, teachers, and students. The Program Officer will work closely with cross-sector leaders including education advocates, school district administrators, elected officials, and other civic leaders to track and advocate for or against local, state and federal policy work related to our initiatives. The Program Officer will manage a grants portfolio and provide support to the grantees whose efforts align with those of CLASS and other education organizing efforts.   The Program Officer will supervise a Program Coordinator.  The Program Officer will be a member of the organization’s Community Impact team and will contribute to cross-departmental efforts.



  • Lead the management of the CLASS Coalition:
    • Manage the day-to-day operations of the CLASS coalition
    • Facilitate the key functions of the CLASS coalition including managing relationships with the core leadership groups, as well as the extended network of partners and elected officials
    • Facilitate the strategic direction of the coalition and guide the development and implementation of annual policy, advocacy, and organizing goals
    • Collaborate on developing key messaging for the coalition’s initiatives to influence public dialogue and generate media attention
  • Maintain or build expertise in the areas of education policy and youth development:
    • Track relevant policy at the local, state, and federal level
    • Make recommendations regarding policy priorities, policy advocacy, and constituent mobilization
  • Manage one direct report (Program Coordinator), responsible for hiring, professional development, performance accountability and evaluations, coaching and driving results
  • Manage and track relevant data to: 1) inform our strategies and goals, and 2) determine the impact of our initiatives
  • Contribute to grant proposal development thorough collaboration on proposal concepts and proposed outcomes
  • Manage initiative and program budgets
  • Develop strong relationships with United Way’s grantees in the Education portfolio to align the organization’s funding and reporting priorities with those of the grantees, provide capacity building, and engage the grantees in policy and advocacy efforts
  • Partner with the Marketing & Communications and Development & Engagement departments to communicate the value and impact of United Way’s Education work effectively to stakeholders, and to execute high-quality engagement activities for United Way’s partners
  • Strategically interface and collaborate across United Way’s departments to align education efforts with Community Impact, Development & Engagement, and Marketing & Communications
  • Support implementation of the Community Impact Team’s annual goals and the organization’s strategic plan. Participate in cross-departmental and organizational planning and volunteer efforts as needed.
  • Other duties and responsibilities as assigned


  • Bachelor’s degree or equivalent work experience required
  • Minimum 3 years of relevant work experience in Education policy and/or in organizing for strong accountability to community outcomes. Proven ability to develop, manage, and evaluate initiatives.
  • Prior supervisory experience, including team development preferred
  • Expertise and background in policy and systems change strategies. Working knowledge of the root causes of and solutions to low-educational attainment
  • Must be able to build and maintain relationships with community, business, education, district leaders, and stakeholders
  • Priority will be given to applicants with experience working with the Los Angeles Unified School District, key decision makers, and stakeholders (e.g. businesses, community, parents, and teacher groups, etc.) from the Los Angeles region
  • Strong leadership skills (e.g. committed, honest, positive, able to inspire, creative, sense of humor, etc.) with a proven track record in managing broad-based efforts with a diverse set of stakeholders and partners
  • Able to work independently, yet is highly team oriented. Collaborative in planning, decision-making, and problem-solving
  • Enthusiastic team player with positive can-do attitude, flexibility to re-prioritize, multi-task, and switch tasks fluidly, including the ability to hit the ground running
  • Must thrive under pressure and be able to accept constructive feedback
  • Willing to work flexible hours as needed to support department priorities and events
  • Ability to organize and prioritize work and meet specific deadlines
  • Superior interpersonal, oral and written communication skills. Must be able to speak and present to groups, as well as possess ability to prepare clear and accurate reports. Must be able to interact well with a diverse range of people, and to constructively give and receive feedback.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) required


 United Way of Greater Los Angeles is an equal opportunity employer.  We are committed to providing equal employment opportunity for all applicants and employees regardless of race, color, religion, creed, gender, national origin, ancestry, marital status, sexual orientation, age, citizenship status, physical or mental disability, medical condition, or status as a veteran.   Employment decisions are based on merit, qualifications, abilities and business needs. 

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