Dec 03, 2018

Strategic Initiatives Manager, Homeless Initiatives, non-profit job, Los Angeles

  • United Way
  • Los Angeles, CA, USA
Programs Nonprofit-Social Services

Job Description


Under the supervision and direction of the Director, Homeless Initiatives, the Strategic Initiatives Manager will be responsible for critical aspects of Home For Good, the initiative to create and sustain an end to homelessness in LA County. The Strategic Initiatives Manager will be on the front lines of this inspiring and historic effort leading innovation and sparking systemic change. In particular, he/she will serve as a critical link between philanthropy and policy, managing successful implementation of special investments to ensure they have catalytic effect on ending homelessness.

We invite candidates to join with our dynamic, innovative team of implementers. The work environment is fast-paced and energized, focused on continuous learning and improvement both internally and out in the field. The ideal candidate will demonstrate a deep passion for ending homelessness, possess a strong work-ethic, enjoy dynamic problem-solving, operate with a team & mission-first mindset, and exhibit a track record of cultivating easy, meaningful, and productive relationships with diverse partners.



  • Drive improved performance in our homeless service delivery system by project managing policy improvements and pilot efforts around the following 3-year goals: 1) a meaningful reduction in street homelessness, 2) the expansion of supportive housing production, and 3) growth in organizational provider capacity.
  • Provide day-to-day project management around Home For Good launched systems pilots and project invested in by the Home For Good Funders Collaborative. This will include special efforts such as:
    • Street to Home project that structures and deploys flexible client incentives and supports to ensure more people move home from encampments
    • Lower-Cost/Quicker Build Supportive Housing demonstration project
    • Injecting Trauma-Informed and Resiliency approaches into the Coordinated Entry System(CES)
    • Creating better system linkages between private hospitals/managed care and CES
  • Translate results and progress on policy projects to investors in Funders Collaborative and United Way. Work with Grants Associate, Homeless Initiatives to ensure timely payments and contracts to partners
  • Cultivate necessary relationships with staff at leading service providers, public agency staff, business improvement districts, neighborhood councils, and community stakeholders to understand the context of policy changes and identify new hurdles and opportunities to the achievement of our policy goals
  • Work with key project stakeholders to capture progress that inform further sustainability and scaling of successful projects, and help translate results for key Home For Good leadership tables (Policy Team, Partners Meeting, Regional Homelessness Advisory Council) for continued planning and coordination
  • Collaborate with United Way’s Development & Engagement and Marketing & Communications teams to provide creative engagement opportunities for additional stakeholders to participate in the regional efforts to end homelessness
  • Support United Way’s effort to secure greater resources for community impact via meaningful real-time impact statistics and stories at the end of each quarter from work with key regions and agencies
  • Collaborate across the organization to: 1) effectively communicate the need and results of UWGLA’s Community Impact work and 2) identify and support tracking of outcome and performance metrics to demonstrate impact.  Work with Marketing & Communications to develop contact, collateral, and messaging.
  • Support implementation of the Community Impact team’s annual goals and the organization’s strategic plan.  Participate in cross-departmental and organizational planning and volunteer efforts as needed.
  • Other duties and responsibilities as assigned.



  • Bachelor’s degree or equivalent professional experience required
  • Minimum 3 years work experience with related expertise and background in homeless services delivery, systems change, or policy work required
  • Working knowledge of the root causes of and solutions to homelessness
  • Must have excellent relationship building skills, strong organization, and follow up skills
  • Demonstrated ability to work collaboratively with all organizational levels within a diverse environment
  • Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision-making
  • Must be able to utilize creative strategies to engage stakeholders and maintain effective working relationship with key stakeholders
  • Should possess strong interpersonal skills, written, and verbal communication skills, as well as the ability to persuade small and large groups alike
  • Must be able to successfully consolidate competing priorities from stakeholders toward a singular goal
  • Must be able to prioritize work, meet specific deadlines, and make appropriate adjustments to changing circumstances as necessary
  • Proactive and self-motivated to execute on responsibilities
  • Positive, can-do attitude with ability to hit the ground running
  • Must thrive under pressure and be able to accept constructive feedback
  • Willing to work flexible hours as needed to support department priorities and events
  • Proficiency with Microsoft Office (Word, Outlook, and PowerPoint) is essential; experience using Adobe Creative Cloud, Microsoft CRM, or comparable programs is a plus


 United Way of Greater Los Angeles is an equal opportunity employer.  We are committed to providing equal employment opportunity for all applicants and employees regardless of race, color, religion, creed, gender, national origin, ancestry, marital status, sexual orientation, age, citizenship status, physical or mental disability, medical condition, or status as a veteran.   Employment decisions are based on merit, qualifications, abilities and business needs. 

Title / Level of Responsibility

Manager, Officer

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