DWC seeks an experienced Social Enterprise Retail Operations Manager.The Social Enterprise Retail Operations Manager is responsible for the general management and oversight of the MADE by DWC’s Café & Gift Boutique and Resale Boutique and its programs within by providing job-readiness and training within a supportive work environment for participants with a focus on entering the workforce. This position provides support to goal planning, supervision of the store associate staff to ensure effective store operations, solicitation and management of fast-moving inventory, coordination of the merchandise and marketing calendars, establishing superior customer service practices and provides financial reports. The Social Enterprise Retail Manager works in close collaboration with other DWC staff, participants, volunteers, and consultants to ensure business and program success. This position reports directly to the Director of Social Enterprise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies (I.e. Flexibility, Communication Proficiency, Budget Management, Relationship Management)
This position has supervisory responsibilities of 2 full-time staff and 6-8 part-time staff, and 2-6 part-time transitional associate trainees within the job-readiness and training program.
This job operates in both a professional office and retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, as well as, POS systems, inventory management systems, barista equipment, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, bend or stand on a stool, lift and transport inventory up to 35 lbs., and travel between two sites as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are weekly Monday-Friday (with occasional Saturdays) 8:00am-4:30pm (with occasional early shift from 6:30am or late shift to 6:00pm)
Travel between the two sites (San Pedro Street and Los Angeles Street) and occasional travel to local retailers for inventory pick-up is expected for this position.
Required Education and Experience
Required Knowledge/Skills/Position Qualifications
Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.