Nov 01, 2018

Human Resources Coordinator

  • Downtown Women's Center, Los Angeles
  • Los Angeles, CA, USA
Human Resources Homelessness

Job Description



Job Location

San Pedro Street - Los Angeles, CA

Position Type

Full Time

Education Level

2 Year Degree

Salary Range

$40,000.00 - $49,000.00 Salary/year

Travel Percentage


Job Shift


Job Category

Human Resources



The Human Resources Coordinator is responsible for performing HR-related duties on a professional level, works closely with the all staff in the department on all personnel matters and may carry out responsibilities in some or all of the following functional areas: recruitment, leave of absence, benefit administration and employee relations.

Essential Functions

  • Administers the compensation program; monitors the performance evaluation program and revises as necessary.
  • Administers health and welfare plans, including enrollments, terminations, invoice reconciliation, open enrollments and communicating benefits information to employees. Serve as the COBRA administrator for the company. Stays abreast of current trends and laws in order to be able to recommend changes as needed and required.
  • Supports the HR department in managing a recruitment and placement program.
  • Assists the HR department in conducting employee new hire orientation and onboarding, including but not limited to verify I-9 documentation, e-verify, and maintains that they are current.
  • Supports the HR department in the administration of leaves of absence.
  • Explains and answers questions regarding company personnel policies, examinations, eligibility, salaries, benefits, and other pertinent information to employees or job applicants.
  • Responds to internal and external HR related inquiries or requests and provide assistance.
  • Processes semi-monthly payroll processing and time and attendance system.
  • Supports the Human Resources Department in the administration of DWC’s employee programs, policies and procedures (e.g. employee benefits, leave of absence, workers’ compensation, performance evaluations, disciplinary actions.)
  • Reconciles all invoices for the Department.
  • Maintains the Human Resources and Information Systems (HRIS) and ensure that its confidentiality and privacy requirements are maintained. Compiles and analyses reports.
  • Assists in evaluation of reports, decisions and results of department in relation to established goals.
  • Develops firm understanding of employee morale and provide actionable feedback to leadership team.
  • Participates in staff meetings and special projects and seeks additional responsibilities.
  • Maintains good communication and positive relationships with employees to promote employee satisfaction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Business Acumen

5. Relationship Management

2. Strategic Orientation

6. Communication Proficiency

3. Ethics & Values

7. Critical Evaluation

4. HR Expertise

8. Time Management

Supervisory Responsibility

This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.


Little to no travel is expected for this position.


Required Education and Experience

  • Associate's Degree (or other 2-year degree), or equivalent.
  • At least 3 years of experience in a similar human resources position, including payroll processing.

Required Knowledge/Skills/Position Qualifications

  • Broad knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated ability in managing an HRIS database and other HR related software.
  • Excellent interpersonal, written, and verbal communication skills, including the ability to articulate and explain complex benefit, legal, and personnel issues with clarity, tact, and diplomacy.
  • Evidence of the practice of a high level of confidentiality.
  • Excellent organizational skills.
  • Aptitude in problem-solving using critical thinking.
  • Demonstrated record as a successful team player, including the ability to develop and maintain a goal-oriented, positive attitude throughout the organization; must be able to interface equally well with management, employees, and the general DWC community.

Preferred Education and Experience

  • Bachelor's Degree or equivalent in HRM, Business, Psychology, or equivalent.
  • Five to 5 years of human resource experience.
  • Specialized training in employment law, leave of absence, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred.
  • PHR or SHRM Certified Professional (SHRM-CP) credential.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, sexual orientation, marital status, disability, genetic information, age, disability or genetics. In addition to federal law requirements, Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Title / Level of Responsibility


Apply Now