Apr 11, 2018

Unit/Program Director

  • Boys & Girls Club of America
  • San Francisco, CA, USA
Programs Child and Family Welfare Agency Youth services

Job Description

  Requisition Number 18-0206 Post Date 4/3/2018 Organization B&GC North San Mateo Cty Title Unit/Program Director City South San Franicsco State CA Description


TITLE: School Site Director – Sunshine Gardens Elementary Clubhouse

SUPERVISOR: South San Francisco Area Director


HOURS: 40 hours/week

ABOUT US: Boys & Girls Clubs of North San Mateo County is a unique organization consisting of three Clubs and two school-based programs in South San Francisco and Pacifica. Our programs are designed to expand on the school day by offering dynamic academic, social and recreational enrichment activities to members 6-18 years old.  Club programs promote and enhance the development of young people by instilling a sense of competence, usefulness, belonging and influence.

PRIMARY FUNCTION: Directs/manages overall daily operations of the Sunshine Gardens Elementary School Clubhouse with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration. The Site Director is an active member of the Leadership Team which facilitates the achievement of the organization’s Youth Development Outcomes.






·         Establish Site programs, activities and services that prepare youth for success and that create a club environment that facilitates achievement of Youth Development Outcomes.

·         Provide leadership to Site Coordinators to ensure implementation and fidelity of program goals and outcomes.

·         Ensure school-based programs and activities have a clear vison and have widely understood short- and long-term plans that align with organizational goals and objectives, and support the overall mission, vision and strategic direction of the Club.

·         Manage performance of school-based Site staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.

·         Provide leadership and management utilizing BGCA’s NYOI evaluation to improve operations and programs.

Program Operations

·         Ensure a healthy and safe environment for all participants, staff, partners, volunteers, and families by maintaining facilities, equipment and supplies.

·         Establishes objectives consistent with our Club’s strategic direction and Great Futures 2025 plan for developing quality program and implementation of effective models.

·         Develop and maintain collaborative relationships with school principal and other faculty to plan, develop and implement programs and services.

·         Work with Site Directors, Program Managers and Coordinators to create outcome-driven programs that are fun, interesting, diverse and reflect the needs and interests of members.

·         Monitor average daily attendance of school-based programs and ensure that overall membership numbers and attendance rates maintain or surpass performance goals.

·         Ensure that attendance data and program records are tracked accurately and consistently.

·         Develop and maintain collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.

·         Ensure the site manages its budget within the agreed upon parameters.

Strategic Planning

·         Plan, develop, implement and evaluate overall Site programs, services and activities to ensure they meet stated objectives and member needs and interests.

·         Compile regular reports reflecting all activities, attendance and participation.

·         Plan, coordinate and ensure implementation of program components: Power Hour, Homework Help, Literacy, Triple Play, STEM, Family Involvement, Character & Leadership, and Conflict Resolution.

·         Work with Area Director to help guide program development of school-based focused program goals, objectives, outcomes, and outcome measures.

·         Coordinate program evaluation and continuous quality management process with Site Coordinators and make programmatic adjustments based upon feedback and data collected and analyzed during regular periodic reviews.

·         Oversee the identification and evaluation of opportunities to improve program effectiveness on the basis of participation and achievement of stated goals and recommend modifications to improve programming and outcomes.

Resource Management

·         Manage Site financial resources assisting in the development of annual budgets; control expenditures against budget,

·         Ensure administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups.

·         Ensure compliance with organization policies.

·         Recruit, supervise, evaluate and provide career development opportunities for site staff and volunteers.

·         Conduct regular staff meetings with agendas, meeting notes, and action items.

·         In partnership with the Area Director, develop and manage succession planning strategies that help ensure a relatively seamless transition when Site staff vacancies occur.

·         Support and manage the recruitment and on-boarding process for incoming Site staff.

·         Support and manage retention strategies for school-based staff.

·         Focus on building a strong, supportive, cohesive team of Site staff featuring open communication, collaborative planning and resource sharing.

·         Work with Director of Operations to ensure grant funds are spent in accordance with project budgets and in accordance with federal guideline and funding streams are clearly separate and defined.

·         Act as a compliance officer for programs and grant deliverables.

Partnership Development

·         Develop positive partnerships with parents, community leaders and organizations.

·         Provide direction/communication/support to all collaborative efforts with the host school, as well as other school-based agencies and organizations.

·         Foster the development of family-school-community relations.

·         Actively engage with the host school and other community agencies in providing support services to families, specifically literacy efforts and interventions.

·         Work closely with program partners and community non-profits to ensure shared services are being implemented.

Marketing and Public Relations

·         Increase visibility of Club programs via posting of daily schedule, announcements of upcoming events and the dissemination of timely information for the development of advertising and promotion through the school and surrounding community.

·         Coordinate outreach activities to meet enrollment and average daily attendance goals.

·         Develop a strong relationship with the host school to increase awareness of programs and services, monitor targeted members’ progress and obtain outcome data through collection of Club and school records.

·         Become tightly integrated with the host school through regular meetings with the school principal and teachers as demonstrated by attendance and participation in staff meetings and engagement with the PTA.


·         Purchase or approve purchase of supplies and equipment.

·         Work with staff on special events to carry out programs in all departments.

·         Exercise authority in problems relating to members; utilize guidance and discipline plan.

·         Ensure that assigned work is completed by established due dates and within the framework of established guidelines and policies

·         Organize multiple tasks and responsibilities in priority order in a manner that fulfills daily responsibilities while continuing to make progress towards longer-term objectives

·         Address issues and concerns with other staff, Club processes, programs, volunteers or any other matter promptly and in a professional, respectful and courteous manner

·         Help plan and implement staff development and training programs in collaboration with the Area Director

·         Assist with the organization’s special events or third-party events

·         Assume other duties as assigned


Internal: Communicate fully with the Area Director and others with a need to know. Be informative, timely, candid and accurate. Maintain close direct contact with Club professional staff to interpret and explain organization mission, program objectives and standards, discuss issues and provide/receive information.

External: Maintain contact with external schools, SSFUSD, community groups, members’ parents, and others.


·         Four-year degree from an accredited college or university, or equivalent experience.

·         A minimum of five years work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, or equivalent experience.

·         Demonstrated ability in staff supervision, facilities management, and the recruitment and retention of key staff.

·         Demonstrated strong communication skills, both oral and written.

·         Ability to recruit, train, supervise and motivate staff.

·         Ability to deal effectively with members including discipline problems.

·         Demonstrated ability in working with young people, parents and community leaders

·         Working knowledge of budget preparation, control, and management.

·         Skills in fund-raising events.

Title / Level of Responsibility

Director, Deputy Director

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