Apr 11, 2018

Site Director

  • Boys & Girls Club of America
  • Los Angeles, CA, USA
Facilities / Transport Child and Family Welfare Agency Youth services

Job Description

Requisition Number 17-0627 Post Date 4/9/2018 Organization BGC Metro Los Angeles Title Site Director Minimum Salary $52,000.00 Maximum Salary $57,000.00 Education Level Bachelors City Los Angeles State CA Description


The Site Director Level III is responsible for directing and managing overall daily program operations of the designated Club with primary concern for service delivery / outcomes, child safety, supervision and training of program staff / volunteers, and community relations / membership administration.


Key Roles & Responsibilities

Club Leadership

The Site Director Level III will communicate, implement, and enforce Boys & Girls Clubs of Metro Los Angeles (BGCMLA) operational policies and procedures. Evaluates opportunities to improve Club programs; designs and communicates strategies to implement improvements. The Site Director Level III plans for and ensures that the environment, programs, and services prepare youth for success and programs delivered result in positive outcomes. The position seeks optimum use of Club facilities, staff and resources to fulfill organizational mission and strategies. Analyzes and reviews Club’s membership levels, average daily attendance and frequency of attendance and develops and implements strategies to increase membership and attendance. The Site Director Level III demonstrates an ability to describe, and interpret program evaluation methods, and create action plans based on results so that program improvements are made on a regular basis. Additionally, the Site Director Level III ensures Human Resource policies and procedures are communicated and followed and is the primary point of contact for Club crisis management to include taking action to resolve conflicts, disputes and/or concerns of staff, Club members, volunteers, and/or parents.


Club Management and Development

The Site Director Level III will hire, evaluate, manage, collaborate with, and mentor program personnel in the planning and implementation of programming. The position will conduct regular staff meetings, training and career development opportunities, and develop performance objectives to ensure consistent excellence for programming. The Site Director Level III will work with the VP of Programs & Operations to determine staff levels and hours that best support effective Club operations and program delivery.


Club Program and Services

The Site Director Level III will monitor curriculum development and facilitation to assure that all services offered through the Club facilitate achievement of BGCMLA’s program goals and outcomes. He / she will ensure designated and daily year-round and summer programs are delivered, programs meet stated objectives, are organized and engaging, and members’ needs and interests are met. The Site Director Level III will plan and implement procedures to measure and report outcomes and ensures that special events and field trips are properly planned and supervised. The position will provide staff support to effectively carry out duties, must be on the floor during Club hours to evaluate programming and fill in as needed. Engage parents and members to communicate behavior expectations and behavior issues. Additionally, the Site Director Level III will devise and develop recruitment strategies to engage new families and Club members. The position ensures that services are offered in accordance with safety policies and procedures. He/she will collaborate with VP of Programs and Operations to develop a budget that supports Club programmatic needs; monitor and control expenditures, approve expenditures, and ensure expenditures consider costs and best value.


Community Relations and Collaborative Partnership

The Site Director Level III participates in activities to maintain good public relations for Club programs and services, identifies partnership opportunities and attends community meetings to enhance services to youth and parents. Refers any grants or fundraising opportunities identified that support Club programs to the VP of Programs and Operations for possible action and approval. The position will also implement strategies and report on grant deliverables and oversee and monitor grant implementation performance to insure compliance.



The Site Director Level III communicates and enforces BGCMLA policies, procedures, and standards with regard to of the usage of Club facilities, grounds, vehicles, equipment, etc. Ensures facilities are safe, clean, and sanitary for youth and visitors. He / she works with staff and members to correct unsafe behaviors and ensures emergency procedures and followed, takes actions to prevent accidents. The position will ensure that transportation protocols and guidelines are followed by drivers.


Management Accountability

This position reports to Vice President of Programs and Operations. Specific supervisory and fiscal accountabilities would include:

  • Supervisory Responsibilities - This position supervises the program delivery staff, volunteers and interns.
  • Budget Accountabilities - This position directly manages Club Site programs budget.



Internal: Maintains close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, explain or interpret policies, and provide / receive information. Has regular contact with members as needed to discipline, advice and counsel.

External: Maintains contact with external community groups, schools, members’ parents and others to assist in resolving problems and to publicize Club.



  • Bachelor’s Degree in Education or related field, or equivalent experience.
  • Three (3) years of experience in a Boys & Girls Club or similar organization managing staff and youth programs.
  • Must be able to work a flexible schedule, which may include evenings, weekends and/or holidays.
  • Hold a valid drivers’ license and pass motor vehicle driving record check.
  • Pass criminal background check.
  • Pass (negative result) a TB test.


Preferred Qualifications

  • Bachelor’s Degree in Education.
  • Five (5) years of experience in a Boys & Girls Club or similar organization managing staff and youth programs.
  • Experience with youth development programming, planning, implementing, facilitating and evaluating quality programs.
  • Experience with a rapidly growing and changing organization.
  • Demonstrated interpersonal and communication skills.
  • CPR and First Aid Certifications.


  • Knowledge of the mission, objectives, policies and programs of the Boys & Girls Clubs; principles and practices of supervision and management; principles and practices of project management; principles and practices of youth development and quality programs.
  • Ability to supervise, train, motivate and coach staff, assess challenges, analyze issues and develop solutions; use outcome measures to make programmatic improvements; communicate to a variety of audiences, both verbally and in writing; develop relationships and build partnerships with the community; manage youth related risk; effectively engage and deal with member discipline issues; develop youth development curriculum; work effectively and productively with youth, parents, and staff; and organize time well and focus on completing assigned tasks with minimal supervision.
  • Skilled in understanding of group dynamics and ability to run group activities; planning, organizing, promoting, implementing and evaluating program activities; and working towards positive outcomes.


Physical Demands/Working Conditions

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves lifting; bending; reaching with hands and arms; climbing or balancing; stooping, kneeling, standing, walking, crouching, or crawling; frequent interruptions via in-person contact, phone calls, and email are expected. Will be subject to indoor and outdoor environmental conditions based on activity location. Required to work around youth and adults where noise levels may be moderate to high during activities. Occasional travel may be required to support club transportation needs within BGCMLA provided vehicles. Physical exertion may be required to lift supplies and equipment. Work is performed during Club site hours and weekends and/or holidays: however; incumbent may be required to attend meetings or agency events outside regular Club site hours.

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Title / Level of Responsibility

Director, Deputy Director, Manager

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