Apr 11, 2018

Manager, Discovery Shop - Corona Del Mar

  • American Cancer Society
  • Corona Del Mar, Newport Beach, CA, USA
Programs Health Care

Job Description

Save lives. Fulfill yours.

    At the American Cancer Society, saving lives is our mission. We achieve our mission by drawing on our humanity. Humanity made up of courage, determination, innovation, passion, empathy, and caring. These are the values that give us the advantage over cancer.     Our work is important. And so are the people doing it. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to end the pain and suffering of cancer. It is a calling. And the people who answer it are fulfilled. We value our employees and nearly 2 million volunteers around the globe that have stood with us through the years, and we will not rest until the fight is won. And that day is drawing nearer.       A strategic "quality resale" management position (over $500,000 in gross income yearly) whose primary focus is income development through the acquisition and subsequent sale of donated apparel, furniture, jewelry, accessories, artwork, collectibles and other miscellaneous household goods.  Shop operations are supported through volunteer recruitment, training and development, retention and reward.  This position is responsible for all operations relating to a “high volume” store and direct supervision of staff.     •Consistently adhere to all Discovery Shop Standard Operating Procedures and meet all net income goal evaluation levels consistent with a high volume operation.     •Meet all required projects, events and due dates as listed in the Discovery Shop Business Plan, and as they arise throughout the year.   •Procure quality donations for a constant flow of merchandise to the sales floor.   •Manage, recruit, train, develop and reward large number of volunteers for all operational, financial and administrative functions of the shop including a volunteer leadership structure.   •Ongoing development of shop specific growth plans with the support of the Field Director(s).   •Collaborate with your local Community (unit) office on special projects.   •Responsible for the hiring, training, supervision, and performance management of Discovery Shop Assistant Manager and/or Discovery Shop Sales Associates. Approves staff eTime, T&E, and staff PTO.


Position Requirements:

  •High school graduate.  Some college, including basic courses in business, mathematics and economics.   •Retail, wholesale or resale experience in sales, product merchandising, and basic financial and operational functions.     Demonstrates the following Discovery Shop competencies:   - Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.   - Being resilient - Rebounds from setbacks and adversity when facing difficult situations.   - Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.   - Customer focus - Builds strong customer relationships and delivering customer-centric solutions.   - Builds effective teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.   - Drives results - Consistently achieves results, even under tough circumstances.   - Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.   - Persuades - Uses compelling arguments to gain the support and commitment of others.     Other Skills:   •Computer literacy and comfort with basic Microsoft Office functions.   •Excellent communication and people management skills; multitasking capabilities; patience and consistency to mentor, train and develop volunteers; clear time management and prioritization skills to accomplish required tasks.     •Physical demands:  While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to finger, handle, or feel objects, tools, controls; reach with hands and arms, balance, stoop, talk, hear.   Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.   •Occasionally lift and/or move up to 25 pounds.       We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.


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