Apr 09, 2018

Director of Annual Giving

  • Step Up On Second, Inc.
  • Los Angeles, CA, USA
Development Homelessness Nonprofit-Social Services Mental Health Veterans Services

Job Description

STEP UP is a 501 c 3 nonprofit with a mission to deliver compassionate support to people experiencing serious mental illness to help them recover, stabilize, and integrate into the community. Through dynamic partnerships, we provide positive social and learning environments, vocational training, permanent supportive housing opportunities, and recovery services to empower individuals to cultivate lives of hope and dignity. We exercise innovative leadership and advocacy to increase public understanding, support and acceptance of all people living with mental illness.

Step Up provides services in Southern California and Florida. This position is located in Los Angeles, CA.


This is an exciting opportunity for an excellent Development candidate looking to make impact for a growing organization offering the capacity for growth with the position. The ideal candidate will have expertise in managing by objectives, be a creative and strategic thinker with both proven and innovative methods to acquire, cultivate, solicit, and steward Annual Donors based on giving levels by mining the database to raise the most funds in support of Step Up’s General Operations.

The Director of Annual Giving is a key member of Step Up’s Community Development Fundraising Team and is accountable for leading the Annual Giving team in meeting the goal of raising a minimum of 10% of the agency’s overall budget, estimated at $25M, in the next fiscal year. The person in this position must be self-directed, a skilled manager of objectives, and capable of working independently and collaboratively with limited oversight and reports to the Vice President of Development.


  • Manages Annual Giving team to meet specific, time-bound objectives.
  • Utilizes existing management tools such as work plans, timelines, tasks, etc.
  • Monitors progress on monthly Annual Giving revenue objectives through monthly critical path analysis to ensuring overall revenue goal is met.
  • Provides highly effective cultivation, solicitation, and stewardship systems for existing donors with the purpose of renewing and/or upgrading them to higher giving levels.
  • Oversees Moves Management in Salesforce database to maintain accurate and up-to-date records of donor contacts, ongoing communications with current and potential donors, and to ensure data integrity.
  • Designs, Implements, and Monitors a highly effective plan for new donor acquisition.
  • Designs, Implements, and Monitors a highly effective plan for monthly recurring gifts.
  • Identifies donors with capacity to give at the Major Gift level and informs Vice President.
  • Works with all areas of Development to support multiple special campaigns, including multi-year strategies for Annual gifts, signature projects, legacy giving, and other capital needs.
  • Creates content for collateral materials and oversees the design process.
  • Supervises and mentors other team members.
  • Responsible oversite of monthly donor newsletter, both in print and digital.
  • Partners with Development team, Step Up staff, volunteers, and appropriate resources as needed to meet department objectives.
  • Occasional event oversight and management.
  • Performs other job-related duties as assigned.


  • Bachelor’s degree from an accredited college or university. Master’s Degree in related fields preferred.
  • Exemplary writing skills.
  • Minimum five (5) years’ successful experience in nonprofit development, sales or customer service with Annual Giving and staff management experience.
  • Knowledge of principles and practices of fundraising.
  • Proficient with Microsoft Office products and database navigation. Previous CRM experience required.
  • Proven record of accomplishment identifying, cultivating and soliciting gifts from donors.
  • Exemplary diplomacy, problem-solving and teamwork skills.
  • Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.
  • Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
  • Establish working relationships and interact effectively with a wide range of people internally and externally.
  • Ability to work effectively with senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.
  • Ability to take initiative and work independently.
  • A keen sense of humor.
  • The ability to work effectively and efficiently under pressure and maintain professionalism.
  • Must maintain a high level of confidentiality.
  • Occasional night, weekend, and some travel necessary.
  • Desire for advancement.
  • Current driver’s license and auto insurance.
  • Access to reliable transportation.

Salary: DOE Full-Time Exempt Position. Generous benefits including Vacation/Sick, 403B, Health, Dental & Vision Insurance.

Anticipated start date: ASAP. Step Up is an EOE.

Send resume and cover letter to Deidre Strohm, Vice President of Development – dstrohm@stepuponsecond.org. Position is open until filled. Only qualified candidates will receive a response.

Title / Level of Responsibility


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