Working Title : Assistant Director, Data Management - UCLA Annual Giving
Department : Development - Annual Giving & Campus Engagement
Reports To : Director of Operations, UCLA Annual Giving
Supervises : N/A
Salary : Up to $55,000
Payroll Classification: ADMINISTRATIVE ANALYST
Req Nbr : 27159
In close collaboration with the Director of Operations for Annual Giving, the Assistant Director will be responsible for managing, modeling and mining data, information and other materials in relation to the Annual Giving program's communication initiatives.
The Assistant Director will provide management, analysis and reporting of data specific to annual giving programs and projects including the development and implementation of data collection systems and other strategies that optimize statistical efficiency and data quality. He/She will be highly involved in identifying, analyzing and interpreting trends or patterns in complex data sets using statistical techniques. The Assistant Director will perform a variety of functions pertaining to the Annual Giving's email operations, such as providing expertise on A/B and multivariate testing, monitoring email program results, and providing ongoing analysis and evaluation of solicitation programs. In addition, the Assistant Director will work closely with the Director, Production Manager and Digital Production Manager to ensure that production, quality assurance and process improvement operations run in a smooth and proficient manner. This individual will manage other e-communications related projects and perform other duties as needed.
1. Minimum of 2 years' experience managing, manipulating and tracking data with proven ability to strategize, analyze, and optimize around data.
2. Proficiency with Microsoft suite of applications and ability to learn new technologies in a prompt and efficient manner.
3. Experience applying statistical analysis techniques and explaining the results to non-technical decision-makers.
4. Superior organizational skills and attention to detail with ability to monitor project work flow from commencement to completion and follow-through on multiple projects simultaneously in a dynamic and ever-changing environment under minimal supervision.
5. Excellent leadership skills to interact and communicate with a wide array of divergent personalities, solving problems in an efficient, positive, and professional manner.
6. Ability to maintain confidentiality of donor and other departmental information.
7. Excellent interpersonal skills to establish and maintain cooperative working relationships with staff, senior University administrators, donors and volunteers and campus partners.
8. Excellent oral communication skills with demonstrated experience communicating effectively individuals and groups.
9. Excellent written communication skills with proficiency in using correct spelling, punctuation and grammar with ability to proofread and edit correspondence, reports and other written materials for clarity and syntax.
10. Engaged, focused and proactive, self-starter able to work equally well independently and collaboratively on a team while maintaining and upbeat, positive attitude.
11. Demonstrated ability to keep abreast of industry trends and technologies and contribute frequent suggestions to improve processes, efficiencies and overall production operations.
12. Strong knowledge of marketing, design, web development, e-communications and general creative and process.
13. Ability to anticipate problems and difficult situations, troubleshooting to develop strategies to bring parties involved to a mutually agreed upon solution.
14. Experience in using STAT TOOLS, SPSS, STATA, R, Excel, and/or other data analysis tools is preferred.
15. Proficiency in Google Analytics, including the setup of Funnels, Goal and Event tracking, and conversion-rate analysis, is preferred.
Employment is contingent upon the completion of a satisfactory pre-employment background check.