Apr 01, 2018

Enrichment Program Director

  • YMCA
  • Torrance, CA, USA
Programs Youth services

Job Description

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact!  We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!


Position Overview

The Enrichment Program Director is responsible for leading staff in the development and operation of a wide variety of youth classes and events, as well as a small set of adult enrichment classes.  This position requires close attention to member support and engagement, program growth and retention, fiscal management, volunteer and staff development, and program marketing.  The ideal candidate is an extremely proactive problem solver and a positive leader by example.  The Enrichment Program Director will empower others by sharing insights and modeling behavior, specifically as it relates to creating a warm and welcoming atmosphere, providing excellent customer service, and full dedication to developing high-quality programs.  Other key functions include meeting financial development goals, forming beneficial community partnerships and collaborating across YMCA departments and branches.  The Enrichment Program Director is in charge of leading a team of more than 25 people, including a Program Coordinator, Youth Program Instructors and Program Volunteers.  In order to effectively manage these people and programs, the director must effectively be able to teach these classes as a substitute or for staff development purposes.


Hours and Salary

Full-time, exempt position

$43,680 - $49,920 (Commensurate with Experience)

Excellent Benefit Package + 10% Retirement Fund Contribution After 2 Years


Minimum Qualifications

EDUCATION: High school diploma; bachelor's degree in a related field preferred

CERTIFICATION: YMCA Team Leader Certification preferred SPECIALIZED SKILLS: Strong character values; communication skills RELATED EXPIERENCE: 1-2 years supervisory experience






  1. Ensure a welcoming environment in assigned YMCA
  2. Develop,implement and achieve enrollment goals identifiedinBranch Annual Operating
  3. Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times; ensure outcomes align with the needs of the community and the branch strategic
  4. Set an example for all staff by greeting members by name and taking the initiative to talk to
  5. Ensure that all facilities, program areas and equipment are clean and in proper working
  6. Manage Following Programs:            Youth Classes:    Sports, Gymnastics, Parent-Child,                                                      Performing Arts, Enrichment (art, music, science and cooking)

                                                         Youth & Family Events:  Family Fun Night, Parents' Night                                                      Out, Dance & Music Recitals, Halloween Carnival, Little Guides

                                                         Adult Classes:  Guitar and Ballroom Dance



  1. Recruit and hirestaffusingscreening tools and panelinterviews to gain the best possible fit witheach
  2. Provide direct supervision to department staff, assuring that all staff are qualified, certified, and are meeting minimum performance standards for their
  3. Provide training for staff and volunteers on an ongoing basis through staff meetings, special courses and


  1. Develop annual operating budget for assigned Manage department budget to achieve monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue and expense monitoring and control.
  2. Support a year-round fund raising program that includes the Annual Support Campaign, special events and President's Club; Responsible for Annual Support Campaign leadership including team captains, division manager and/or team
  3. Meet volunteer and financial goals for Annual Support Campaign, assign goals to staff and provide guidance to staff in meeting their goals.



  1. Develop annual marketing plan including mailings, advertisement and community
  2. Serve as a staff officer to assigned committee that reports to the Board of Mangers; Ensure committee has a commission statement and chart of work that is aligned with the branch strategic
  3. Create opportunities (events, initiatives, activities) for members to develop small communities within the
  4. Ensure all staff members are familiar with all programs offered at the YMCA so staff are able to inform members of YMCA programs that will meet members' changing needs and
  5. Identify program volunteer positions and assist with the identification, recruitment and tracking of program volunteers
  6. Communicate program information, registration information, schedules, , effectively and consistently with branch management and membership staff. Update program brochures and fliers to ensure strong communication throughout the branch.


  1. Attend staff trainings as required, including weekly management meetings
  2. Uphold YMCA policies for safety, supervision, mandated reporting and risk
  3. Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow
  4. Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal

Title / Level of Responsibility


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