Mar 20, 2018

Digital Communications Manager

  • The Getty
  • Getty Center Drive, Los Angeles, CA, USA
Senior Management - Director Museums Libraries and Historical Sites

Job Description

Job Summary

The J. Paul Getty Museum seeks a creative and strategic thinker to manage its social media platforms. Reporting to the Assistant Director for Public Affairs, the Digital Communications Manager is responsible for managing the Museum’s social media channels (Twitter, Facebook, including Facebook Live, Instagram, Pinterest, and others), developing creative postings, contributing subject matter expertise, working with original and adapted content, producing moderately complex media/video projects, and providing technical experience. Works with Museum stakeholders, as well as colleagues from all the Getty’s programs, to ensure that interpretive goals are met, as well as the timely delivery of social media projects. Ensures that the Museum’s social media channels remain responsive, innovative, collaborative and engaging. As needed, evaluates efforts and provides counsel on when social channels should be retired and/or when new channels should be explored.


Major Job Responsibilities

  • Creates and/or produces original and adaptive material for various social media channels and participates in all details related to production.
  • Collaborates with stakeholders to identify the scope of projects and deliverables.
  • Ensures deadlines are met and communicates with a broad range of staff to properly complete and deliver media produced.
  • May write content plans, develop storyboards, edit material and updates project management tools as stages of projects proceed.
  • Communicates regularly with stakeholders.
  • Identifies required media assets and develops and may execute plans for permissions.
  • Develops new skills, levels of technical agility and learns new software to expand possibilities of social media engagement. Keeps current with trends and innovations in the community.
  • May lead project teams.
  • Develops quarterly reports summarizing efforts over the previous three months that are shared with Museum staff and the Board of the Getty Trust.


    • Bachelor’s degree preferably related to digital media production

    • Demonstrated experience managing multi medium projects in a production environment using numerous distribution channels such as social media, web, blogs, wikis, etc.


Knowledge, Skills and Abilities

  • Prefer a background in art history.
  • Must be able to respond to fast paced social media environments and to evolving conversations online.
  • Must be proficient in media creation and production tools.
  • Ability to edit and/or write for different types of audiences as well as for different types of distribution channels.
  • Demonstrated ability to collaborate.
  • Increasing project management responsibilities.
  • Ability to participate in numerous project teams simultaneously.

Title / Level of Responsibility


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