This position will oversee the start-up and on-going operations of a newly funded Intensive Case Management Services (ICMS) program serving homeless individuals with chronic medical conditions and co- occurring disorders, who are high utilizers of the Department of Health Services (DHS) hospital and outpatient system. This position will provide direct client services, as well as have administrative responsibilities for 40 clients that have been identified by Harbor UCLA hospital and the Housing for Health Program. This position will also liaise with DHS and other community providers and landlords to facilitate case management and psycho-social needs to stabilize clients in housing, reduce functional, health and mental health barriers, and promote recovery and community integration. This program provides 24/7/365 in-person and telephone response. This position will work out of Harbor UCLA Hospital, as well as work in the field providing services in clients’ homes, shelters, on the streets, in DHS facilities or wherever clients are residing throughout LA County.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Program Management & Oversight- In collaboration with Program Director, provide oversight of administration of program contracts to ensure successful implementation, coordination of participant services, achievement of program performance measures, and evaluation of services provided. Ensure that program is in compliance with contracts, partnership agreements, and all other funding requirements, program goals, and stakeholder expectations. Operate as the primary contact person for all program matters. This includes program monitoring by funders, responding to specific program inquires from outside partners, and working with the Finance department to monitor program budgets.
- Program Outreach – Represent PATH and its ICMS program at community and provider meetings and events.
- Reports/ Contracts and Compliance - Review and authorize all program and contract reports prior to submitter Review. Train staff on contract scope, goals, milestones, timelines, and other obligations. Submit monthly reports and other documentation as required by DHS. Perform periodic internal audits. Attend all monitoring site visits.
- Program development and evaluation- Function as a liaison between funder and program to ensure system level barriers are reduced, innovative strategies and interventions are implemented and in alignment with contract scope of work and PATH’s integrated service approach. Collaborate and work alongside the evaluation team to ensure program level data is used to assess and manage program staff, and program and client outcomes.
- Master Degree in Social Work (MSW), Licensed Clinical Social Worker preferred.
- Extensive experience working in homeless services or working with vulnerable populations.
- Extensive experience in staff supervision, program development and implementation and development of policies and procedures.
- Demonstrated experience with program start-up preferred.
- Extensive experience working with program funders.
- Experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for course-correction.
- Knowledge of program management, experience preparing and monitoring program budgets.
- Effective time management and communication skills. Includes speaking, listening, and writing in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Strong ability to effectively resolve and cope with immediate crisis situations.
- Strong organizational, detail orientated, and time management skills.
- Proven ability to work independently, effectively as an individual and part of a team in a fast- paced environment.
- Ability to represent the interests of the agency, interact effectively with a diverse group, and be comfortable building successful collaborative relationships with program participants, staff, and other stake holders.
- Employment Eligibility Verification.
- Reliable transportation.
- Updated tuberculosis test.
- Successful completion of background screening.
- Ability to work flexible hours which may include evenings or weekends
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply Please visit the Path Career Site to apply online. Search for Job #784 to submit your application. A resume is required