Oct 11, 2019

Housing Counselor/Intake Screener

  • Housing Rights Center
  • Los Angeles, CA, USA
Programs Homelessness Legal Aid and Advocacy

Job Description

The Housing Rights Center (HRC) is seeking a Housing Counselor/Intake Screener. HRC’s mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income, or other characteristics protected by law. HRC serves L.A. City, L.A. County, and parts of Ventura County. HRC has a full-time staff of 30 and offers the following services: (1) Housing Discrimination Complaint Investigation, (2) Legal Services, (3) Outreach and Education, and (4) Landlord/Tenant Counseling. The Housing Counselor will work primarily out of HRC’s main office in the Koreatown area of Los Angeles, California, during weekday hours of 8:30 a.m. to 5 p.m., but may be expected to work on occasion at other Los Angeles locations.

RESPONSIBILITIES:

  • Counsel tenants and landlords regarding their legal rights and responsibilities.
  • Screen incoming calls and walk-ins for possible evidence of discriminatory conduct.
  • Return calls and (rarely) staff workshops.
  • Work to resolve housing disputes and issues through dispute resolution.
  • Participate in education, outreach, and fair housing training activities.
  • Assist with special projects and other duties as assigned.

QUALIFICATIONS:

  • A demonstrated sincere interest in civil rights and social justice issues.
  • Knowledge of landlord/tenant and/or fair housing laws preferred but HRC will train.
  • Strong people and customer service type skills.
  • Strong written and verbal communication skills.
  • Computer literate.
  • Reliable and detail-oriented.

SALARY AND BENEFITS:

  • Starting at $37,000 + depending on experience. HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment. A generous paid holiday, vacation, and sick leave package is also provided.

APPLICATIONS:  Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to:

Laurel Steven, Office Manager

E-mail: lsteven@housingrightscenter.org

Mail:   Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010

DEADLINE: October 25, 2019 (but strongly encouraged to apply early)

Posted on October 10, 2019

 

HRC IS AN EQUAL OPPORTUNITY EMPLOYER

Title / Level of Responsibility

Officer

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