Sep 26, 2019

Program Coordinator, Scholars Program Los Angeles

  • United Friends of the Children
  • Los Angeles, CA, USA
Programs Child and Family Welfare Agency Education (K-12) Economic / Development

Job Description

United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care. 

 

UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of the Scholars Program, an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree. 

 Position Overview 

Reporting to the Community Impact Manager, the Program Coordinator plays a key role in the Scholars Program, acting as a point of connection for the entire Scholars Program staff. The individual in this position will serve as the external community’s first point of contact for program inquiries, will provide clerical and administrative support to the Scholars Program, and will be a key player in supporting the preparation and execution of all program events.  

 The Program Coordinator will work full-time standard business hours Monday-Friday, some weekends and evenings as necessary. Based out of United Friends’ downtown Los Angeles office, the Program Coordinator will occasionally travel to other locations throughout Los Angeles County for program events and meetings. 

 Duties and responsibilities 

 Program Support 

  • Ensure effective and professional telephone and online communications both within and outside the organization 
  • Manage incoming Scholars Program inquiries and redirect to appropriate staff 
  • Translate flyers, forms, letters, and other program materials from English to Spanish 
  • Provide support for all aspects of staff meetings and retreats 
  • Assist with the gathering of program information for board and grant reports 
  • Enter data into program database, assist with data collection and running reports from database, as needed 

 Outreach and Recruitment Process 

  • Support the Outreach and Engagement Coordinator and Community Impact Manager with developing and executing outreach efforts  
  • Record all referral forms into program database and follow up with referral sources  
  • Conduct phone interviews with social workers, foster family agencies, and other referral sources  
  • Review applications to ensure completion, prepare student files, and provide to Program Managers for distribution 

 Assistant to the Director 

  • Support Director with some administrative tasks including phone calls, scheduling meetings, managing calendar, responding to calls, and tracking expenses for budget management 
  • Assist the Director in preparation for Board and Committee meetings 
  • Support Director with follow-up on research, inquiries, projects and plans as a matter of daily project management 

 Workshop and Events  

  • Assist in the development of promotional materials or informational mailings about Scholar Program events for the greater UFC community  
  • Support Events and Logistics Coordinator with the preparation of workshop materials and logistics for program events 

 General UFC Responsibilities  

  • Act as a role model within the organization to uphold and implement UFC’s organizational values: 
  • Embrace program evaluation that leads to excellence and impact 
  • Build effective and empowering partnerships with the youth, community and each other 
  • Create a fun and exciting environment that inspires learning and innovation 
  • Communicate openly, honestly and with humility across all groups 
  • Work together as one organization 

 Other 

  • Other duties as assigned.  

 Required Qualifications  

  • Bachelor's degree  
  • Bilingual in English and Spanish; oral and written 
  • At least one year of relevant work experience 
  • Must have valid CA driver license 
  • Ability to handle confidential information with sensitivity and integrity 
  • Ability to multi-task and manage the completion of multiple projects, often with shifting priorities, while working under direct supervision or independently 
  • Has a positive, respectful attitude and works well in a team setting 
  • Demonstrated ability to be creative, flexible and well-organized 
  • Ability to establish and cultivate respectful relationships with people from diverse backgrounds 
  • Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values 
  • Proficiency in Microsoft Office including Word, Excel, Outlook applications and database management experience 

 Preferred Qualifications 

  •  An understanding of and sensitivity to issues concerning former foster care youth  
  • Has a reliable personal automobile 
  • Experience in a non-profit or office setting 

Level of Language Proficiency

  • Bilingual in English and Spanish; oral and written 

How To Apply

 

Title / Level of Responsibility

Coordinator

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