Jul 11, 2019

Machine Learning Engineer

  • The Trevor Project
  • Los Angeles, CA, USA
Information / Web LGBT Medical and Disability Research

Job Description

The Machine Learning Engineer will contribute to The Trevor Project’s life-saving work by developing machine learning and natural language processing models that drive significant increases in quality of care and scalability for our crisis services. This individual will help lead the development of the machine learning models from concept to productionization, and integrate them across our platforms and services. The successful candidate will work closely with domain experts across The Trevor Project and will leverage advice and expertise from external partners and advisors.


Who you are

  • Experienced. You have 3-5 years of machine learning and natural language processing experience in a high-tech environment, and have developed high-performing models from concept to production
  • Collaborative. You understand that the best way to meet and exceed goals is through outstanding teamwork
  • Innovative. You stay up-to-date on the latest research in AI, but always approach the problem-solving process first with practical, simple, and proven methods 
  • Organized and efficient. You know how to manage multiple projects and prioritize appropriately. You create clear and logical systems and processes to support your work and that of the organization  
  • Inspirational. You love working with people and know how to excite them about the opportunities to use data and technology to improve the work that we do
  • Passionate. You are excited by the opportunity to improve the lives of LGBTQ young people around the world while making significant contributions to the overall fields of data science, mental health, and suicide prevention
  • Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too


What you’ll do

  • Design, evaluate, and deploy machine learning and natural language processing models
  • Setup and maintain the data infrastructure and pipeline, managing all aspects from ingest and ETL to analytics
  • Develop ML code in Python, TensorFlow or PyTorch, as well as other languages where appropriate (e.g., R)
  • Develop automated tools and processes that anonymize data and scrub them of PII
  • Write code to integrate productionized models with The Trevor Project’s platforms and services
  • Work with domain experts to understand signals that may be predictive of the risk of suicide
  • Evaluate the performance of ML models for suicide risk prediction using appropriate statistical methodologies
  • Stay apprised of the latest research and findings in ML and NLP
  • Partner with departments across The Trevor Project to implement models and monitor outcomes
  • Develop new approaches to sourcing, analyzing, and labeling data for suicide risk prediction



  • Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including Summer Fridays
  • Comprehensive health insurance (we pay 100% of your premiums for medical, dental, and life), including gender affirmation surgery
  • Fun office environment and passionate team. It’s NBD around here if Daniel Radcliffe or Imagine Dragons drops into our office
  • The Trevor Project is an equal opportunity employer
  • Meaningful work at an organization that is saving the lives of LGBTQ young people every day


How To Apply

Title / Level of Responsibility

Coordinator, Entry Level

Apply Now