Under the direction of the Development Director, the Associate Development Manager will be an integral member of the Development team, providing insights and working directly with the museum’s leadership and donors. The Associate Development Manager will be responsible for overseeing annual giving campaign, from planning to execution, and working internally across various departments to ensure that the donor experience is present in all aspects of events and communications.
Work with Development Director and Executive Director on donor stewardship, including correspondence, renewals, database upkeep, and recognition programs
Track and monitor all insights associated with donors or foundations based upon gift agreements, conversations or fully executed contracts (invitations to events, recognition, etc.)
Work with Development Director to plan, implement, and execute all operational procedures as related to individual giving and capital campaigns, including print production for promotional materials and database maintenance
Create innovative solutions to prospect and cultivate donors through identification of target markets, implementation and organization of annual campaigns, and development of recognition benefits
Coordinate special projects that may include campaign acknowledgments for gifts, calendars, naming opportunities, and special events
Responsible for gift entry, generating thank you letters/cards, pulling mailing lists, generating donor reports, etc.
Manage departmental CRM (Salesforce), analyze data, and provide actionable insights to the department
Act as an internal point of contact for the Development Director and the contracted Grants Writer, developing relationships with various departments on grant application materials and post-grant award reporting
Responsible for keeping all team members up to date on current campaigns, special considerations for donors at events and recognition
Comfortable communicating with high level board members, donors and members
Collaborate internally with the Membership Manager and Partnerships Manager to create benefits and recognition for donors
Maintain customer/donor confidence and protects operations by keeping information confidential
Perform other duties as assigned
Knowledge, Skills and Experience:
Bachelor’s Degree preferred, or equivalent experience
3-5 years of experience in customer relations, sales or non-profit organization strongly preferred
Polished professional demeanor; able to handle sensitive and confidential information
Knowledge of Salesforce or other CRM system is strongly preferred
Availability to work nights/weekends as required
Experience working in events operations or events management helpful
To apply, please send your resume and cover letter to email@example.com, and insert Associate Development Manager in the subject line.