The financial coach provides direct services to low to moderate-income individuals. Financial counseling and coaching involve an ability to engage and motivate clients, a strong understanding of personal finance strategies, and the ability to teach that knowledge to others. The financial coach is responsible for assisting clients in developing plans of action that are intended to help the client reach their goals and achieve financial stability. The financial coach is expected to focus services in a one on one counseling format and will also conduct classes and workshops on topics such as budgeting, credit building, and banking products.
The financial coach will work with the employment specialists and income supports counselors to ensure clients receive assistance across these three major service areas.
- Provide one on one financial counseling/coaching.
- Teach clients about the value of YPI services and engage clients in long-term relationships.
- Work with clients to complete very detailed financial assessments.
- Work with clients to document budgets and provide strategies for budget improvements.
- Access client credit report/score and provide strategies for credit building.
- Document clients’ balance sheets and provide strategies for increasing net worth.
- Develop plans of actions and provide tools, resources, and accountability to the client to help them meet their goals.
- Volunteer Income Tax Assistance – prepare tax returns for low-income community members.
- Recruit volunteers to assist with tax return preparation and related tasks.
- Assist with volunteer training; tracking; and website updates.
- Outcome tracking—track the stories and successes of program participants.
- Work with employment specialists to co-case manage clients.
- Use online system to document and reflect the outcomes of clients accurately and in a timely manner.
- Complete Combined Financial Assessment (CFA) for all financial counseling clients.
- The financial coach will conduct workshops as a means of outreach and education.
- Workshop topics should be relevant to the community, and may include topics such as: budgeting, savings, banking products, credit building, identity theft, and more.
- A strong understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building.
- A bachelor’s degree from a four year accredited institution.
- Previous work experience in the financial sector (banking, lending, insurance, investments) is a plus.
- Strong communication skills, both written and oral .
- Previous work experience with the target population, and/or the ability to provide financial counseling/coaching services in a culturally sensitive manner. A good financial coach is able to relate well to team members and clients.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Bilingual English/Spanish required.