House of Blues Music Forward Foundation

Celebrating 25 years in 2018, Music Forward is an independent nonprofit organization that redefines what’s possible for the next generation. Focusing on young people ages 12-22 in under-represented communities, we provide unmatched access to kick-start careers and champion a more inclusive music industry. Learn more at www.hobmusicforward.org

Oct 08, 2019
The Office Administrator is a full-time, non-exempt position that manages a range of administrative duties, supporting the executive team and cross-department collaborations. The Administrator assists the executive team with scheduling, travel, and expenses; provides reception services and office management duties for the Los Angeles office (“home office”); and provides administrative project support across departments, managing digital and physical assets, assisting with recruitment and other HR activities, and assisting with event research and execution. The Administrator is well-organized, has excellent attention to detail, is customer service oriented, proactive and a problem-solver. The Administrator will report to the Director of Operations, and is based in Los Angeles, CA.   Details General administrative and event assistance  across departments that includes scheduling, communicating logistics, compiling materials, and recording data. Also manages administrative projects and provides event support. Operations  support includes coordinating state registration approval and signature processes; Board meeting scheduling and materials preparation; audit and filing of HR documents; filing accounts payable and receivable approval and back-up documentation; managing vendor W9s and contracts; pulling requested data for annual audits; managing paper and digital files according to the Records Retention Policy; keeping constituent records updated in Salesforce. Marketing  support includes documenting and compiling historical collateral; ordering, and maintaining inventory lists of marketing materials; supporting collection, organization, and dissemination of marketing (digital and physical) assets Event support  such as researching, booking, and negotiating venue space, catering, and technical resources; requests certificates of insurance; picks up items; supports planning and execution of staff retreat; recruits administrative volunteers to support preparation for events. Executive support  including booking and confirming appointments, meeting space, and related materials; researching and booking travel; managing expenses; recording and distributing meeting notes; recording contact data. Office Management  for the Los Angeles office including reception services; updating contact lists; liaising with LNE and building Facilities; keeping the Los Angeles office organized. Intern, new hire, and administrative volunteer recruitment and onboarding support  including posting job descriptions; coordinating orientation trainers and rooms and driving onboarding schedule; requesting IT onboarding support and ensuring IT set-up for each staff member; providing onsite tours Additional duties as assigned Qualifications ·      Strong administrative and organizational skills ·      Excellent attention to detail ·      Able to manage projects while simultaneously managing multiple ongoing tasks ·      Sound judgment ·      Ability to work independently ·      Ability to work with diverse groups of people ·      Proactive and excellent follow-through ·      Positive “can-do” attitude ·      Excellent verbal and written communication skills ·      Proficiency in Microsoft Office ·      Salesforce/Patron Manager experience preferred Music Forward is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or any of employment practices for reasons of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Benefits This is a full-time exempt position. Excellent full-time employment benefits include 100% employer paid medical, dental, vision, life and disability insurance plans, 401k matching program, paid parking, tickets to live entertainment events, and access to discount perk and pre-tax accounts (health, dependent care, transportation).   How to Apply jobs@hobmusicforward.org http://hobmusicforward.org Email your resume, cover letter, and three professional references to  jobs@hobmusicforward.org . Subject: “Office Administrator –  Your Name ”  
House of Blues Music Forward Foundation Los Angeles, CA, USA Administration / Clerical
Oct 08, 2019
The Marketing Manager drives Music Forward’s mission and story through refinement and implementation of the Communication Strategy. In collaboration with the Director of Marketing & Partnerships, the Manager designs strategies to reach target audiences and stakeholders, and ensures creation of content and messaging into a variety of formats for broad reach and deep impact. The Manager is responsible for managing the Digital Marketing Coordinator, contractor/vendor relationships, interns, and volunteers to increase brand awareness and promote our initiatives.   Candidates for this opportunity should be a results-driven, analytically minded, reliable project manager, as well as flexible and committed team player. The Manager is a resourceful and creative thinker, possessing a full range of marketing skills including copywriting, social media management, graphic design, video editing, media and music industry relations.   A passion for the communities we serve, music, and a commitment to the nonprofit sector are strongly preferred. This position reports to the Director of Marketing & Partnerships and works closely with Program and Development staff. Position is based in Los Angeles.   Details Design and execute communications strategies:  build systems, including timelines, budgets, trackers, asset management, and other tools to efficiently and effectively manage communications to key audiences. Analyze data and provide feedback for improvements in strategy, content, and implementation. Develop innovative strategies to leverage program alumni, donors, volunteers, interns, online community, and others to assist in capturing and sharing our story. Develop content and messaging into variety of formats : develop campaigns via written and visual content. Content is utilized in a variety of formats, including, but not limited to press releases, media distribution, video, photos, posters, flyers, newsletters, presentations, website, social media, YouTube, Google ads, and swag, to aid with outreach and implementation. Identify and direct photographers and videographers to capture our story in a compelling manner; strategically organize and direct packaging of content for editing and distribution in a timely manner through our communication channels. Ensure all material is on brand and on message. Digital strategy : drive digital campaigns and audience stratification, expansion, and engagement strategies that build awareness of Music Forward and integrate program and development goals. Develop and adapt strategies based on best practice, trends, and performance analysis of digital marketing initiatives across platforms. Oversee organizational email marketing campaigns, content development, delivery execution, and performance. Forge and nurture relationships with digital team partners, including Live Nation and House of Blues, to create, collaborate and coordinate mutual digital planning strategies and execution, and report on related results. Social media:  develop data-driven social media strategy, including both organic and paid social approaches. Manage brand tone and oversee copywriting and design of digital content. Manage Music Forward’s social calendar and ensure timely, relevant updates across all platforms. Manage audience insights, social listening, and community management to optimize communication and engagement with brand audiences. Website:  oversee website maintenance and updates with current organization, campaign, and program information, including visuals. Lead the Marketing Coordinator and intern team to refresh and maintain relevant visuals, tagging, and other web content (i.e.-video, photos, forms, blog content). Ensure website is SEO/SEM optimized and provide website performance analytics on a regular basis. Provide direction to a web developer on larger project updates, such as new website functionality and design. Develop and manage a supporting team  of a Marketing Coordinator, contractors, consultants, and interns, and provide strong creative vision and direction, timelines, and deadlines to effectively complete projects. Develop processes for asset collection from Music Forward staff, program alumni, donors, volunteers, interns, online community, and others to capture and share our story. Be an active member of our team : take initiative by brainstorming, researching, proposing, and testing strategic changes within current communications, including evaluation of current and future value of outside vendors, partners, and interns; participate in required staff calls and meetings; provide general and administrative support for organization outreach and special events; additional duties as assigned.   What you bring 5+ years experience in marketing, PR and/or communications Music industry knowledge and experience, including event presence/activation Experience with multimedia content creation and distribution Exceptional time management and organizational skills with high level of comfort working in a diverse, fast-paced environment Proven understanding of how to develop, execute, and optimize digital campaigns using social, SEO/SEM, and email as well as other digital options Advanced social media proficiency including social media management platforms and paid strategy including, Facebook Ads Manager, Google AdWords, and measurement approaches Demonstrated success growing brand awareness and audience acquisition Proven capacity to lead various and simultaneous projects and teams. You understand and relish the opportunity to work with a cross-functional team and manage fluctuating priorities An evident pride in work with a demonstrated commitment to high professional standards Must be able to work early mornings, evenings and weekends to finish projects and support programs and special events as needed A personal car or regular access to reliable personal transportation. Mileage is reimbursed per federal rates for work related travel. A valid driver's license and proof of car insurance required for business driving. College degree or equivalent experience   Skills Necessary Proficient use of Microsoft Office Suite Strong writing, editing, and proofreading skills with acute attention to detail Expertise creating, managing, and editing content for online properties. Music Forward’s current platforms are Instagram, YouTube, Twitter, Facebook, and LinkedIn. Website is built on WordPress. Fluency in Graphic/Video/Audio Software: Adobe Creative Suite (InDesign, Photoshop, and Illustrator), Final Cut Pro, After Effects, Premiere, or equivalents Knowledge of WordPress, SEO, SEM, and corresponding website management Experience with CRM software like Salesforce and associated reporting preferred Music Forward is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or any of employment practices for reasons of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.     Benefits This is a full-time exempt position. Excellent full-time employment benefits include 100% employer paid medical, dental, vision, life and disability insurance plans, 401k matching program, paid parking, tickets to live entertainment events, and access to discount perk and pre-tax accounts (health, dependent care, transportation).    How to Apply jobs@hobmusicforward.org http://hobmusicforward.org/ Submit a cover letter, resume, and a 1-3 page campaign sample, including copy and digital assets you drove from concept to finished product, and three professional references to  jobs@hobmusicforward.org . Email subject should be “Marketing Manager application –  [insert applicant first and last name] .”
House of Blues Music Forward Foundation Los Angeles, CA, USA Marketing / PR