Chrysalis

Chrysalis is a nonprofit organization in Los Angeles dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment.

 

Each client in this program enrolls in on-site job training classes and receives job readiness services including search strategies, resume writing, and interview preparation. Clients also receive on-site support services such as telephone and fax access, voicemail, a message center, clothing and transportation for interviews, and a temporary address for contact information by prospective employers. Clients work closely with their Employment Specialist to construct an individualized employment plan to pursue short- and long-term goals and receive referrals for housing, child-care and/or health services.

 

Since 1984, Chrysalis has assisted over 58,000 individuals, providing them with a hand-up, rather than a hand-out at three centers located where pockets of poverty are most pervasive: Skid Row in Downtown Los Angeles, Santa Monica, and the San Fernando Valley.

Jul 09, 2019
Reporting to the Manager of Marketing & Communications, the Digital Giving Coordinator is responsible for projects and tasks that support the fundraising, relationship-building, and communications efforts of the organization. They also serve as the lead coordinator of Chrysalis social media channels and digital marketing campaigns. They must be able to prioritize Development & Communications Team strategies while supporting organization-wide efforts and projects. This person is an early adopter of technological innovation who also values utilizing advances with a focused view on what is best suited for long-term strategy. The ideal candidate will be extremely personable, have excellent oral and written communication skills, be detail-oriented, and be able to provide extraordinary customer service to the organizations donors, volunteers, staff, clients, and other internal and external stakeholders. Duties and Responsibilities to include but not limited to: Work collaboratively with the Director of Communications & Donor Engagement and the Manager of Marketing & Communications to develop and implement Chrysalis online communications and fundraising strategies Support email fundraising campaigns by building, disseminating, and reporting on the performance of email communications Maintain and create online giving forms via the Raisers Edge Online Express module; manage third-party digital giving opportunities including Facebook, EverydayHero (or similar platforms), Pledgeling (including donations via eVite), AmazonSmile, Paypal (including donations via Ebay, etc.); and evaluate new, appropriate digital fundraising opportunities Maintain Chrysalis current recurring donor program; develop online systems to steward and retain existing recurring donors, while also cultivating new donors Grow online and social media presence by creating and posting content for Chrysalis social media platforms, as well as engaging influencers and followers. Develop a calendar of content that includes Development & Communications campaigns and events, and actively seek content and information from all Chrysalis departments. Strategically field relevant requests with direction and review from the Manager of Marketing & Communications With support from the Director of Communications & Donor Engagement and the Manager of Marketing & Communications, develop paid social media ad campaigns that align with appeal objectives, and identify opportunities to secure Google Ad grants Utilize resources from pro-bono PR firm on development and implementation of social media strategy, informed by regular analysis of social media metrics Produce, edit, and post videos for social media channels, donor appeal campaigns, and/or influencer campaigns; produce communications that are in line with Chrysalis voice for the websites newsroom and all platforms Use analytics tools/reports to effectively monitor, track, and report results of print and digital communications efforts, including direct mail, email, website, and social media Coordinate and ensure website CMS platform is up-to-date, secure, and content is up to date. Work with Director of Communications & Donor Engagement and Manager of Marketing & Communications on website (redesign) projects and receive and implement requests for content updates and page requests from across the organization Oversee and maintain Chrysalis presence on other online platforms including Guidestar, Charity Navigator, LinkedIn, Yelp, as well as Facebook and Google Business Pages Provide general support to Development & Communications team Other duties as assigned   Qualifications/Required Skills: Commitment to the organizational mission and sensitivity to the needs of low-income and disenfranchised populations Bachelor’s degree from an accredited four-year college or equivalent experience required 1-2 years previous development, administrative, and/or service experience in a nonprofit organization preferred Knowledge of Raiser’s Edge preferred Excellent interpersonal, written, and verbal communication skills Computer skills: Microsoft Word, Excel, PowerPoint Detail-oriented, highly organized; able to set and meet goals and deadlines Strong multitasking and problem solving skills Professional attitude; team player; able to collaborate to set and meet team goals and deadlines Ability to exercise considerable judgment and discretion in establishing and maintaining confidentiality and good working relationships Valid California Driver’s license and reliable means of transportation Ability and willingness to work occasional evenings and weekends Strong data analysis, organizational, communication, administrative, and computer skills required Ability to handle multiple tasks under pressure without losing productivity or attention to detail Strong commitment to confidentiality This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more. Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer. No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.
Chrysalis Los Angeles, CA, USA Development
Jul 09, 2019
The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work. Duties and responsibilities to include, but not limited to: Provide Client Support, Guidance and Case Management Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search. Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including substance abuse, legal history, and mental and physical health. Provide referrals to educational, training, Chrysalis social enterprises, and other social services. Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc. Facilitate Job Preparation classes and other seminars on an as needed basis. Maintain up-to-date referrals resources for clients to facilitate employment search. Foster Strong Client, Colleague, and Partner Relationships Participate in Chrysalis meetings and weekly case conferences sharing best practices and providing thought partnership to colleagues. Provide training ideas and resources to leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization. Celebrate achievements and brainstorm solutions for department and organization-wide goals. Represent Chrysalis to stakeholders by providing site tours and presenting on services. Monitor Client Progress and Program Outcomes Maintain accurate client/program data to manage caseload and generate reports as needed. Document each service, the outcome and next steps, as well as any observations of clients’ skills, job readiness, and/or growth opportunities into ServicePoint case management database. Analyze and report monthly data as required to maintain accurate client and program-based statistics. General Duties Adhere to all Chrysalis policies and procedures. Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics. Other duties as assigned. Passion for Chrysalis’s mission Bilingual (English and Spanish) preferred Bachelor’s degree preferred 1-2 years relevant experience preferred Excellent verbal and written communication skills Strong organizational skills, including effective time management and the ability to work and make decisions independently Ability to multi-task and prioritize appropriately yet maintain flexibility Ability to work in a fast-paced, professional environment Self-starter with “can do” attitude and initiative Ability to interact with clients, colleagues, partners, and others with diplomacy and tact Sensitive to various cultures and lifestyles Maintain confidential information and exercise discretion Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred Willingness to work flexible schedule depending on needs Car, valid driver’s license and insurance required Willingness to travel to meetings and to meet with clients as necessary (mileage reimbursed) This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more. Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer. No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.
Chrysalis Los Angeles, CA, USA Human Resources