Make-A-Wish Foundation Greater Los Angeles

Make-A-Wish® Greater Los Angeles was founded on the notion of "one child, one wish" in 1983. Since that time, we have brightened the lives of more than 7,800 children with a wide range of life-threatening medical conditions.

While medical technology and treatments have allowed the children we serve to lead longer lives, we continue to strive towards our ultimate mission of fulfilling a wish for every child diagnosed with a life-threatening medical condition in Los Angeles County.

Make-A-Wish Greater Los Angeles grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

Aug 07, 2019
This position is responsible for:  managing referrals, medical eligibility paperwork and the administration of wish assists for Make-A-Wish Greater Los Angeles. Incumbents may be required to perform other job-related tasks in addition to those specifically presented in this description.   Reports to:   Director, Community Engagement Responsibilities: · Act as Make-A-Wish liaison with local medical community. · Manage referral intake, eligibility, and data management related to new referrals. · Track status of outstanding medical eligibility paperwork and conduct follow-up calls. · Update database upon receipt of medical eligibility paperwork. · Generate and mail letters of ineligibility. · Contact wish families for welcome calls. Collect and record information accurately in database. · Update, assemble, and send welcome packets. · Maintain positive working relationships with staff, volunteers, doctors, social workers, wish families, and donors. · Create wish children records in The Raiser’s Edge. · Create hard copy files for each child. · Create itineraries. · Assist with wish requests. · Assist with monthly internal newsletter · Send out vendor “thank you” notes post wish. · Duties as assigned.   Requirements: · BA/BS or equivalent combination of education and work experience. · Ability to speak, read, and write fluently in English and Spanish. · Proficiency in Microsoft Office products. · Phone experience required.          · Data entry experience required.      Candidate Profile: The ideal candidate possesses a passionate commitment to our mission and would have: · Able to manage and prioritize multiple tasks effectively. · Proven record of high-quality customer service. · Ability to follow and share internal procedures and requirements. · Excellent written, verbal, and communication skills. · Detailed and well organized. · Able to successfully work in a collaborative, team-oriented organization.     Interested applicants should email cover letter and resume to:
Make-A-Wish Foundation Greater Los Angeles Los Angeles, CA, USA Programs