The Manager, Knowledge Management (KM) is responsible for developing the organization-wide KM strategy to enhance the organization’s capacity to establish an efficient, effective and organized process for maintaining and leveraging First 5 LA’s collective knowledge. S/he works in collaboration with key stakeholders to integrate the organization’s knowledge with its business processes into a knowledge management system that enhances access to information. In collaboration with the Integration and Learning division leadership and other key internal stakeholder s/he will develop, implement and maintain a strategy to allow First 5 LA to leverage information on an ongoing basis. The KM manager will also be responsible for managing the ongoing implementation of all knowledge management processes across the organization. ESSENTIAL DUTIES & RESPONSIBILITIES The Manager, Knowledge Management should visibly demonstrate the adopted organizational values of collaboration, integrity, respect, accountability, purpose, shared leadership and learning in the execution of their key areas of responsibility:  Key Areas of Responsibility:   Co-develop an organization-wide knowledge management strategy  Implement interim data capture system  Train staff to implement knowledge management practices in day to day work  Supervision of direct reports and talent development Essential Duties: Co-develops an organization-wide knowledge management strategy  Co-develops an organization-wide knowledge management strategy to ensure First 5 LA staff has easy access to relevant information working closely with the Vice President of Integration and Learning  Conducts internal assessment of current policies and practices affecting knowledge management to determine gaps and opportunities going forward  Structures the knowledge management system to facilitate sharing, communication and collaboration between diverse internal stakeholders across the organization  Brings best practices of knowledge management to First 5 LA  Recommends specific KM software and tools and collaborates with HR to suggest staff training strategy  Develops indicators for measuring First 5 LA’s progress implementing the KM strategy  Leads data integration efforts across systems that feed into a knowledge management system  Provides thought leadership on First 5 LA’ policies on data sharing and integration  Ensures that all systems supporting knowledge management are integrated  Stays current about knowledge management tools, trends and methods and leading knowledge transfer and exchange practices to share and adapt internally   Integrates knowledge and information within business processes, working collaboratively with key stakeholders to enhance access to information Implements interim data capture system    Identifies an interim system for data capture, to be used as the KM strategy is being developed, in collaboration with internal stakeholders to collect and share knowledge internally  After initial implementation of a KM strategy, provides ongoing strategic assessment of the system to determine how it needs to evolve to remain useful to staff  Develops plan for I&L Division to retroactively synthesize, capture and share learnings from prior evaluation and research conducted in collaboration with I &L Division leadership; works closely with IT and Communications department to share learnings   Develops taxonomy for data capture system, in collaboration with key internal stakeholders  Creates and maintains processes that ensure quality data, including complete and accurate datasets  Trains staff to implement knowledge management practices in day to day work  Outlines staff (broadly and within the Integration and Learning division) training needs   Trains and provides technical assistance on how to use the knowledge management systems and resources available to support the work   Enthusiastically champions usage of the knowledge management system and encouraging all staff to share information across the organization and externally  Brokers and manages relationships with external stakeholders (i.e., contractors, partners) to procure the necessary training and support needed to launch KM strategy   Develops and refines tools to help First 5 LA staff synthesize lessons   Develops process for staff to input data in interim data capture system and eventually into KM system  Leverages existing the organizational-wide systems to recommend an interim data capture system in partnership with other divisions, particular IT and Communications staff   Leads the packaging of knowledge products in collaboration with the Marketing and Communications department  Collaborates with external networks of knowledge management professionals to ensure industry best practices are continuously adopted  Seeks to create an environment where staff across various disciplines can create new knowledge and innovation through use of the knowledge management system  Facilitates and supports staff in effective communication with internal and external audiences, including but not limited to, presentations, Commission discussions, key partner meeting, etc.   Supports the organization’s commitment to diversity and inclusion, and values a diversity of perspectives   Adheres to policies and procedures to ensure alignment with State regulations, local ordinances and First 5 LA directives   Keeps apprised of all laws, regulations, statutes, rules and policies affecting First 5 LA and Proposition 10   Supervises contractors and consultants, as needed   Collaborates both internally and with external stakeholders to capture, synthesize and share learning and knowledge outcomes from the ongoing execution of all activities as necessary Staff Supervision and Talent Development  Monitors staff performance and provides ongoing performance feedback  Develops, coaches and supervises Department staff consistent with values and competencies required for successful job growth and development Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. QUALIFICATIONS Knowledge, Skills & Abilities:  Organization-wide Competencies  Commitment to organizational mission and values:  Mission-driven and self-directed, with a demonstrated passion for First 5 LA’s work to strengthen families and improve child outcomes; strives to model organizational values through daily actions and behaviors   Possesses Customer-Focused Mindset:  Is able to identify appropriate and relevant stakeholders; identifies internal and external stakeholders needs (customers); is responsive to stakeholder needs, considers impact when making recommendations  Collaborative:  Collaborates with peers to drive results in alignment with organizational and operational goals in support of the organization’s mission; is able to work in cross-functional teams; is able to establish and maintain effective working relationships with co-workers, public officials and the general public  Communicates Effectively:  Communicates effectively both written and oral; strong presentation skills; demonstrates ability to develop and deliver relevant and appropriate communications; delivers messages in a direct manner; able to tailor messages appropriately to various audiences  Demonstrates Integrity and Judgment:  Follows through on commitments letting others know of his/her true intentions; ensures decision-making or recommendations are fact-based and others understand the decision/recommendation before moving forward; considers the relative costs and benefits of potential actions to choose the most appropriate one  Demonstrates Critical Thinking:  Applies critical thinking, logic and reasoning to analyze complex problems and information; identifies relative strengths and weaknesses of options, solutions or approaches  Demonstrates Strategic Thinking:  Identifies key issues and relationships relevant to achieving long range goals or vision; develops alternatives based on logical assumptions, facts, available resources, constraints, and organizational values to develop a point of view on a course of action to accomplish goals; develops priorities with the right balance of short and long-term wins Job Specific Competencies  Role Specific Content:  Implement change management strategies to incentivize behavior change for staff at all levels of the organization; extensive experience implementing content management systems (CMS), customer management systems (CRM); knowledge of best practices for knowledge management in philanthropic and nonprofit settings; ability to design end to end processes; ability to facilitate stakeholders to provide targeted feedback ; ability to make recommendations when process improvement is needed as it relates to capturing and synthesizing information; ability to champion and model elements of a learning organization; ability to successfully use technology to capture and share knowledge; ability to identify trends in data and synthesize into meaningful categories; ability to structure multi-level taxonomies for information coding; ability to apply external industry trends to First 5 LA context (i.e., knowledge of industry trends, issues, possibilities and future directions in information management systems and organizational learning); ability to apply strong analytical skills to create streamlined data taxonomies across the organization; advanced experience working with relational databases and data integration in the context of a knowledge management framework  Content Knowledge:  Competent in required job skills and knowledge; ability to learn and apply new skills; ability to learn how to operate new systems quickly; demonstrated ability to set priorities, establish clear expectations and execute identified projects; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; knows how to use technology tools to effectively manage and expedite processes; uses resources effectively   Planning and Organization and Project Management:  Works in an organized manner with strong attention to detail; prioritizes and plans work activities; ability to effectively manage overlapping projects and deadlines; ability to work under pressure, meet deadlines and adjust to changing priorities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; ability to manage high performance projects Management Competencies   Managing People:  Provides direction and gains compliance; takes responsibility for direct reports’ activities; makes self-available to direct reports; develops direct reports’ skills and encourages growth; provides regular performance feedback; encourages open communications; uses negotiation skills to resolve conflict; strong influencing and relationship skills; experience in managing high performance teams  Experience:   Minimum of seven years of experience in Knowledge Management preferred  Minimum of four years of experience managing mid to large scale, cross-functional projects or programs preferred  Strong experience in knowledge acquisition, creation, refinement, storage, transfer, sharing and utilization within a dynamic and complex organization  Experience with principles and practices of monitoring strategies and constructive ways of tracking progress  Experience implementing solutions utilizing best practices to improve knowledge synthesis and accessibility in an organization Education:    Advanced degree from an accredited college or university in organizational development, information sciences, computer and information systems management, public policy, public administration and/or MBA is preferred  Certification and professional development training in Knowledge Management techniques is preferred Direct Reports:   Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems  Computer Skills:    Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)  Ability to use widely supported internet browsers Certificates, Licenses and Registrations:  Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions  Valid automobile liability insurance  Travel Requirements:  This position requires travel locally, statewide and nationally as needed PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will sit, talk, hear and use hands up to 2/3 of the time. The employee will stand and walk up to 1/3 of the time. The employee is routinely required to carry and/or lift up to 10 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Under the direction of the Manager, Evaluation & Learning and in partnership with the Integration and Learning Department, the Evaluation & Learning Analyst provides conceptual and technical evaluation, research, measurement and data related support for all First 5 LA's investments as appropriate. In addition, the Evaluation & Learning Analyst will partner with the Integration & Learning department to develop project specific learning agendas and support organization wide efforts to share learning internally and externally.  ESSENTIAL DUTIES & RESPONSIBILITIES The Evaluation & Learning Analyst should visibly demonstrate the adopted organizational values of collaboration, integrity, respect, accountability, purpose, shared leadership and learning in the execution of their key areas of responsibility: Key Areas of Responsibility:   Evaluation, research, and measurement project design & implementation  Indicator development and testing   Internal consulting to staff on measurement, research, evaluation and select data projects  Synthesis and sharing of shares lessons learned with internal and external stakeholders Essential Duties:  Evaluation, Research and Measurement Project Design & Implementation  Co-designs, implements and manages select evaluation, research, data, and learning projects in support of both First 5 LA's strategic plan and operational activities   Conducts background research on issues relevant to early childhood development, policy, systems change, place-based initiatives. Makes recommendations supporting program and operational refinement and improvement   Compiles and synthesizes information that may be used to define programmatic goals, identifies emerging issues and/or suggest new partnerships; employs diverse tactics to share learnings widely  Collaborates with other staff to capture and synthesize knowledge into organizational-wide knowledge management system  Conducts general logistical work to support all assigned Measurement ,Learning, & Evaluation activities. This includes but is not limited to: scheduling meetings, maintaining a system to keep track of project timelines, booking conference rooms, planning meetings, reviewing contract invoices and general contract management as appropriate  Develops project/outcome area learning agendas and knowledge plans in collaboration with the Integration & Learning (I&L) Department  Shares evaluation, research, measurement, and data analysis findings and other information in writing and verbally to staff, Commissioners and the larger community; presents learning to targeted internal and external stakeholders are appropriate Indicator develops and testing   Provides internal consulting to staff on measurement and evaluation topics as appropriate  Collaborates with I&L Department to develop and refine tools for monitoring progress of strategies, initiatives, and projects as appropriate  Leads efforts to proactively identify all measurement issues and provides recommendations about how First 5 LA should measure its impact   Collaborates with I&L Department to recommend measurement approaches for grantee and partner engagement as appropriate   Leads efforts to track program/operational indicators and utilize various data sources to monitor progress toward the First 5 LA’s strategic plan progress and operational goals  Summarizes knowledge products (i.e., evaluation findings, research reports, reflection blogs, etc.) for the Commission and/or executive leadership program directors, when required  Champions a culture of learning within First 5 LA by facilitating and participating in internal and external feedback loops that allow for evaluation findings, as well as community insights to be brought back to the organization and shared across departments   Conducts ad-hoc analysis of existing internal and external secondary datasets that support First 5 LA’s programmatic, systems change and policy efforts  Provides internal consulting to staff on measurement, research, evaluation and select data projects  Implements and contributes to the refinement of the organization's learning agenda   Assists with, and on select projects leads the identification, review, and selection of external evaluation consultants and research partners  Acts as an internal expert in the area of evaluation, research, data and measurement   Remains abreast of current research, activities and trends in the field(s) by reviewing professional publications, attending related conferences, meetings and other events, and sharing learnings with the Organization broadly  Drafts and edits internal and external correspondence, meeting agendas, presentations and other materials needed for programmatic and evaluation work  Implements a quality assurance process of all evaluation, research and data reports produced by First 5 LA’s I&L Division as appropriate   Represents First 5 LA externally in measurement, evaluation, data development, data sharing, and research efforts as appropriate   Connects other First 5 LA staff with contractors and/or partners in appropriate ways to achieve organizational goals  Acts as a resource to staff and/or grantee/county/state/national partners regarding program evaluation design, evaluation implementation, performance monitoring, organizational learning and knowledge sharing   Mentors student professional workers and/or interns within the I & L Division as appropriate Synthesizes and shares lessons learned with internal and external stakeholders  Supports the retrospective analysis and synthesis of evaluation findings completed by First 5 LA, and creates a knowledge plan that outlines how lessons will be shared broadly   Is proactive in identifying opportunities to use lessons from measurement, research and evaluation projects to inform organization-wide learning  Provides written analysis on key topics as requested by Executive leadership   Supports the organization’s commitment to diversity and inclusion, and values a diversity of perspectives   Adheres to policies and procedures to ensure alignment with State regulations, local ordinances and First 5 LA directives  Keeps apprised of all laws, regulations, statutes, rules and policies affecting First 5 LA and Proposition 10  Supervises contractors and consultants, as needed   Collaborates both internally and with external stakeholders to capture, synthesize and share learning and knowledge outcomes from the ongoing execution of all activities as necessary Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. QUALIFICATIONS Knowledge, Skills & Abilities:  Organization-wide Competencies  Commitment to organizational mission and values: Mission-driven and self-directed, with a demonstrated passion for First 5 LA’s work to strengthen families and improve child outcomes; strives to model organizational values through daily actions and behaviors   Possesses Customer-Focused Mindset: Is aware of and considers relevant internal and external stakeholders and their needs (customers); identifies solutions to be responsive to stakeholder needs; considers impact when executing daily tasks  Collaborative: Collaborates with peers to drive results in alignment with organizational and operational goals in support of the organization’s mission; is able to work in cross-functional teams; is able to establish and maintain effective working relationships with co-workers, public officials and the general public  Communicates Effectively: Communicates effectively both written and oral; demonstrates active listening and comprehension; selects and uses appropriate communication methods to keep others appropriately informed; able to tailor messages appropriately to various audiences  Demonstrates Integrity and Judgment: Follows through on commitments letting others know of his/her true intentions; ensures decision-making or recommendations are fact-based and others understand the decision/recommendation before moving forward; considers the relative costs and benefits of potential actions to choose the most appropriate one  Demonstrates Critical Thinking: Applies critical thinking, logic and reasoning to effectively think through problems and information; identifies relative strengths and weaknesses of options, solutions or approaches  Demonstrates Strategic Thinking: Considers issues and relationships relevant to achieving long range goals or vision; identifies alternatives based on logical assumptions, facts, available resources, constraints, and organizational values to layout several points of view on a course of action to accomplish goals Job Specific Competencies  Role Specific Content: Knowledge of evaluation design and implementation with a variety of methodologies; ability to work with multiple stakeholders to identify learning priorities for an evaluation project; knowledge of the scientific method and applied hypothesis writing for research projects; ability to use learning priorities to select appropriate evaluation framework that will yield timely and actionable information; ability to implement an evaluation framework beginning to end; ability to design research questions, data collection strategy, analytical plans and reporting plans; ability to conduct qualitative and quantitative data analyses to observe and share trends with stakeholders; ability to review design multi-level measurement frameworks; ability to consume technical research and translate relevant findings into plain language for a variety of stakeholders; ability to conduct surge research about trends in the evaluation field (theory, practice, best practices, emerging trends); knowledge of research and policy trends and best practices in early childhood education, health, and development; ability to design rapid feedback evaluation deliverables to inform business decisions; understanding of the evolving role of measurement, research and evaluation in effective grant-making and social change in learning focused organizations; knowledge of culturally sensitive evaluation approaches   Content Knowledge: Competent in required job skills and knowledge; ability to learn and apply new skills; ability to learn how to operate new systems quickly; demonstrated ability to set priorities, establish clear expectations and execute identified projects; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; knows how to use technology tools to effectively manage and expedite processes; uses resources effectively   Planning and Organization and Project Management: Works in an organized manner with strong attention to detail; prioritizes and plans work activities; ability to effectively manage overlapping projects and deadlines; ability to work under pressure, meet deadlines and adjust to changing priorities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; ability to manage high performance projects Experience:  Minimum of five years of related experience conducting evaluation, research, measurement and/or data projects preferred   Experience working on research and evaluation projects that focus on one or more of the following areas is highly desired: maternal/child health, early childhood education, systems change evaluation, public health, mental health, child welfare and development, place-based evaluation, and process improvement   Experience facilitating stakeholders through a process resulting in prioritized learning topics preferred  Experience supporting the development of data sharing and data use agreements preferred   Familiarity of the landscape of social, educational, and health services for young children and families in LA County preferred  Experience in conducting original research using large-scale public-use data files, including playing a primary role in conducting relevant data analyses for such projects preferred   Demonstrated skills in writing, facilitating and public speaking   Ability to communicate persuasively, both orally and in writing, in varied settings and different audiences  Education:   Advanced degree from an accredited college or university in psychology, education, human development, sociology, economics or a related field preferred  Computer Skills:  Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)  Proficiency in data visualization software (such as Tableau), and/or GIS software (ArcView) preferred   Proficiency using SPSS, SAS, STATA, or other statistical software   Ability to use widely supported internet browsers Certificates, Licenses and Registrations:  Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions  Valid automobile liability insurance Travel Requirements:  This position requires travel locally, statewide and nationally as needed  PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will sit, talk, hear and use hands up to 2/3 of the time. The employee will stand and walk up to 1/3 of the time. The employee is routinely required to carry and/or lift up to 10 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

The Senior Program Officer (SPO) is a strategy leader and portfolio manager for the Early Care & Education Department. This role is primarily responsible for leading the systems and policy change through the development and ongoing refinement of strategies in the area of Early Care and Education, consistent with the First 5 LA Strategic Plan. S/he is the content expert in their respective Outcome Area-aligned strategy and provides creative, out-of-the box thinking in both strategy refinement and in the day-to-day management of the strategy portfolio. S/he serves as both a direct report and content expert to the Director of Early Care and Education. The SPO is responsible for contributing and keeping abreast of essential knowledge, policies and systems developments in Early Care and Education.   In addition to strategy leadership and portfolio management, the SPO is responsible for guiding and driving teams to mine projects and programs for learning to inform strategy development, grant monitoring, management, integration across the portfolio and future strategy development. S/he is responsible for driving integration within First 5 LA’s priority Early Care and Education area and contributes his/her knowledge of the outcome area to the design of the portfolio. In so doing, this SPO is also responsible for representing and supporting First 5 LA’s Early Care and Education advocacy agenda in leadership arenas in the region.     S/he provides coaching and day-to-day supervision of their direct reports.    ESSENTIAL DUTIES & RESPONSIBILITIES    The Senior Program Officer should visibly demonstrate the adopted organizational values of collaboration, integrity, respect, accountability, purpose, shared leadership and learning in the execution of their key areas of responsibility:     Key Areas of Responsibility:   § Initiative design and strategy implementation   § Partnerships and stakeholder engagement   § Portfolio management  § Grant & contract procurement and management oversight consistent with requirements of a public entity  § Strategic integration and outcome alignment  § Staff supervision and talent development     Essential Duties:    Strategy  Leadership    § Leads the development and ongoing refinement of strategies given the evolving policy and systems context, consistent with the First 5 LA Strategic Plan  § Ensures initiatives and projects align with the strategic plan outcomes and investment guidelines  § Determines appropriate allocation of resources and budget requirements across projects within a strategy  § Develops long-term sustainability plans for projects within a portfolio   § Ensures capacity needs are identified and mechanisms for capacity building are incorporated into initiative design  § Keeps abreast of relevant research and policy advancements in the field  § Presents to First 5 LA Board and other internal and external stakeholders    Partnerships and Stakeholder Engagement   § Establishes and cultivate relationships between key stakeholders to advance strategic objectives  § Represents First 5 LA on relevant external committees, work groups, and at conferences/meetings  § Coordinates with other key departments to establish private/public partnership opportunities  § Advises and supports program officers in identifying and cultivating stakeholder relationships    Portfolio Management   § Manages overall portfolio within a strategy, and associated budget against key objectives and milestones  § Manages complex projects as assigned  § Oversees and manages portfolio progress reporting to Division, Executive and Board Leadership  § Provides guidance and problem-solving support to staff related to grantee/contract monitoring activities   § Facilitates reflection and learning across projects and team members to inform ongoing strategy refinement  § In collaboration with the Integration & Learning Division, shares learnings from grant-making and portfolio management to contribute best practices to the field  § Oversees and ensures accountability across projects within a strategy or portfolio budget; conducts cost and program analysis to consistently recommend program improvements and modifications    Strategic Integration   § Collaborates with all departments to promote integration and learning, strategy refinement, and innovation  § Identifies and develop strategies to address points of integration within and across outcome areas  § Facilitates and supports staff in effective communication with internal and external audiences, including, but not limited to, presentations, Commission discussions, key partner meetings, etc.  § Establishes and supports ongoing team development   § Models and guides staff on relevant professional development areas; works with direct reports on professional development and ongoing training, coaches staff on “managing up”  § Supports the organization’s commitment to diversity and inclusion, and values a diversity of perspectives   § Adheres to policies and procedures to ensure alignment with State regulations, local ordinances and First 5 LA directives   § Keeps apprised of all laws, regulations, statutes, rules and policies affecting First 5 LA and Proposition 10   § Supervises contractors and consultants, as needed   § Collaborates both internally and with external stakeholders to capture, synthesize and share learning and knowledge outcomes from the ongoing execution of all activities as necessary    Staff Supervision and Talent Development   § Monitors staff performance and provides ongoing performance feedback  § Develops, coaches and supervises Department staff consistent with values and competencies required for successful job growth and development    Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.    QUALIFICATIONS    Knowledge, Skills & Abilities:    Organization-wide Competencies  §  Commitment  to organizational mission and values:  Mission-driven and self-directed, with a demonstrated passion for First 5 LA’s work to strengthen families and improve child outcomes; strives to model organizational values through daily actions and behaviors   §  Possesses Customer-Focused Mindset:  Is able to identify appropriate and relevant stakeholders; identifies internal and external stakeholders needs (customers); is responsive to stakeholder needs, considers impact when making recommendations  §  Collaborative:  Collaborates with peers to drive results in alignment with organizational and operational goals in support of the organization’s mission; is able to work in cross-functional teams; is able to establish and maintain effective working relationships with co-workers, public officials and the general public  §  Communicates Effectively:  Communicates effectively both written and oral; strong presentation skills; demonstrates ability to develop and deliver relevant and appropriate communications; delivers messages in a direct manner; able to tailor messages appropriately to various audiences  §  Demonstrates Integrity and Judgment:  Follows through on commitments letting others know of his/her true intentions; ensures decision-making or recommendations are fact-based and others understand the decision/recommendation before moving forward; considers the relative costs and benefits of potential actions to choose the most appropriate one  §  Demonstrates Critical Thinking:  Applies critical thinking, logic and reasoning to analyze complex problems and information; identifies relative strengths and weaknesses of options, solutions or approaches  §  Demonstrates Strategic Thinking:  Identifies key issues and relationships relevant to achieving long range goals or vision; develops alternatives based on logical assumptions, facts, available resources, constraints, and organizational values to develop a point of view on a course of action to accomplish goals; develops priorities with the right balance of short and long-term wins    Job Specific Competencies  §  Role Specific Content:  Knowledge of the early care and education arena, including emerging issues and best practices that improve quality, increase access and improve affordability; understanding of how early care and education systems operate within California and Los Angeles, including funding streams, eligibility requirements, service providers and service strategies; awareness of critical local, state and federal policies affecting early care and education system; general knowledge of policy development and implementation  §  Content Knowledge:  Competent in required job skills and knowledge; ability to learn and apply new skills; ability to learn how to operate new systems quickly; demonstrated ability to set priorities, establish clear expectations and execute identified projects; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; knows how to use technology tools to effectively manage and expedite processes; uses resources effectively   §  Planning and Organization and Project Management:  Works in an organized manner with strong attention to detail; prioritizes and plans work activities; ability to effectively manage overlapping projects and deadlines; ability to work under pressure, meet deadlines and adjust to changing priorities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives ;  ability to manage high performance projects   Management Competencies   §  Managing People:  Works towards and supports a common project vision, goals, and outcomes; provides direction and gains compliance; takes responsibility for direct reports’ activities; makes self available to direct reports; develops direct reports’ skills and encourages growth; provides regular performance feedback; encourages open communications; uses negotiation skills to resolve conflict; strong influencing and relationship skills; experience in managing high performance teams   Experience:    § Minimum of eight years of experience in one or more of the following areas preferred: policy and systems improvement, program development, grantmaking, research, and/or evaluation   § Minimum of three years of staff supervision preferred   § Significant experience in fields relevant to First 5 LA’s strategic plan, including early care and education, public health, child welfare, community development and civic engagement, mental health, early identification and intervention, parent engagement and support preferred  Education:    § Advanced degree from an accredited college or university in social science, health, education, or a related academic field preferred  Direct Reports:    § Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems      Computer Skills:   § Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)  § Ability to use widely supported internet browsers  Certificates, Licenses and Registrations:   § Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions  § Valid automobile liability insurance   Travel Requirements:   § This position requires travel locally, statewide and nationally as needed     PHYSICAL REQUIREMENTS / WORK ENVIRONMENT    Physical Demands:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The employee will sit, talk, hear and use hands up to 2/3 of the time. The employee will stand and walk up to 1/3 of the time. The employee is routinely required to carry and/or lift up to 10 pounds.  Work Environment:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    The noise level in the work environment is usually moderate.  

The Manager, Contract Operations & Purchasing is responsible for the oversight and management of core contract administration and operational activities such as staff trainings, systems management and oversight, monthly board approval of contracts, and management of tools, templates and manuals. S/he is also responsible for driving business process improvement efforts for internal processes, protocols, and policies in partnership with the Manager, Contract Compliance. S/he is responsible for developing, centralizing and executing on First 5 LA’s purchasing systems and processes. S/he will also provide direction and guidance to staff to support the management of a portfolio of contracts as assigned, including a capital improvement project for First 5 LA’s facility. ESSENTIAL DUTIES & RESPONSIBILITIES The Manager, Contract Operations & Purchasing should visibly demonstrate the adopted organizational values of collaboration, integrity, respect, accountability, purpose, shared leadership and learning in the execution of their key areas of responsibility. Key Areas of Responsibility: § Contract operations § Contract administration § Purchasing § Business process improvement § Supervision of direct reports and talent development Essential Duties: Contract Operations § Creates and strengthens internal procurement and contracting processes and refines protocols, policies, and templates § Analyzes effectiveness of existing business processes to measure, monitor and track compliance § Identifies areas of vulnerability and gaps in related processes, policies, and protocols § Drives operational excellence using process improvement methodologies in alignment with overall organizational goals § Works across departments/divisions to understand the operational business needs to drive continuous quality improvement in policies and processes from the Department § Develops and conducts training related to policies, processes, and operations of the department § Oversees and manages department driven systems, manuals and templates Contract Administration & Management § Provides contract management support and guidance for a portfolio of contracts as assigned § Drafts moderate to complex, non-routine contractual instruments and provisions in collaboration with legal when needed § Ensures that contractor/ grantee records are managed and filed according to policy and that electronic files are in compliance with internal requirements § Facilitates department and inter-departmental coordination and information sharing on relevant issues Purchasing § Works effectively across all divisions to develop, manage and lead organizational purchasing policies, procedures, standards, and strategies in order to ensure organizational efficiency, process transparency, fairness, and impartiality Coordinates annual purchase planning with finance/budget/accounting staff § Identifies and implements appropriate systems, processes and controls for purchasing § Creates processes for inventory management § Identifies and develops training opportunities for staff once purchasing systems and processes are in place § Plans, organizes, directs, manages, and evaluates purchasing activities § Tracks and reports key functional metrics to reduce expenses and improve efficiency and effectiveness § Crafts negotiation strategies and closes deal with optimal terms § Seeks and partners with reliable vendors and suppliers § Oversees the proposal, bidding, and negotiation process for goods and services under purchasing § Complies with and maintains knowledge of applicable rules, regulations, and standards § Ensures all purchasing activities support and strengthen the strategic objectives of the overall organization Staff Supervision and Talent Development § Monitors staff performance and provides ongoing performance feedback § Develops, coaches and supervises Department staff consistent with values and competencies required for successful job growth and development Other § Supports the organization’s commitment to diversity and inclusion, and values a diversity of perspectives § Adheres to policies and procedures to ensure alignment with State regulations, local ordinances and First 5 LA directives § Keeps apprised of all laws, regulations, statutes, rules and policies affecting First 5 LA and Proposition 10 § Supervises contractors and consultants, as needed § Collaborates both internally and with external stakeholders to capture, synthesize and share learning and knowledge outcomes from the ongoing execution of all activities as necessary Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. QUALIFICATIONS Knowledge, Skills & Abilities: Organization-wide Competencies §  Commitment to organizational mission and values : Mission-driven and self-directed, with a demonstrated passion for First 5 LA’s work to strengthen families and improve child outcomes; strives to model organizational values through daily actions and behaviors §  Possesses customer-focused mindset:  Is able to identify appropriate and relevant stakeholders; identifies internal and external stakeholders needs (customers); is responsive to stakeholder needs, considers impact when making recommendations §  Collaborative:  Collaborates with peers to drive results in alignment with organizational and operational goals in support of the organization’s mission; is able to work in cross-functional teams; is able to establish and maintain effective working relationships with co-workers, public officials and the general public §  Communicates effectively:  Communicates effectively both written and oral; strong presentation skills; demonstrates ability to develop and deliver relevant and appropriate communications; delivers messages in a direct manner; able to tailor messages appropriately to various audiences §  Demonstrates integrity and judgment:  Follows through on commitments letting others know of his/her true intentions; ensures decision-making or recommendations are fact-based and others understand the decision/recommendation before moving forward; considers the relative costs and benefits of potential actions to choose the most appropriate one §  Demonstrates critical thinking:  Applies critical thinking, logic and reasoning to analyze complex problems and information; identifies relative strengths and weaknesses of options, solutions or approaches §  Demonstrates strategic thinking:  Identifies key issues and relationships relevant to achieving long range goals or vision; develops alternatives based on logical assumptions, facts, available resources, constraints, and organizational values to develop a point of view on a course of action to accomplish goals; develops priorities with the right balance of short and long-term wins Job Specific Competencies §  Role Specific Content:  Ability to negotiate contractual terms and conditions; comprehensive knowledge of purchasing systems, procedures and practices; strong negotiation skills; understanding of contract types and how they are used; understanding of process improvement methodologies; familiarity with sourcing and vendor management; ability to gather and analyze data and to work with figures §  Content Knowledge:   Competent in required job skills and knowledge; ability to learn and apply new skills; ability to learn how to operate new systems quickly; demonstrated ability to set priorities, establish clear expectations and execute identified projects; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; knows how to use technology tools to effectively manage and expedite processes; uses resources effectively §  Planning and Organization /Project Management:  Works in an organized manner with strong attention to detail; prioritizes and plans work activities; ability to effectively manage overlapping projects and deadlines; ability to work under pressure, meet deadlines and adjust to changing priorities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; ability to manage high performance projects Management Competencies §  Managing People:  Provides direction and gains compliance; takes responsibility for subordinates’ activities; makes self available to subordinates; develops subordinates skills and encourages growth; provides regular performance feedback; encourages open communications; uses negotiation skills to resolve conflict; strong influencing and relationship skills; experience in managing high performance teams Experience: § Minimum of five years of experience in purchasing or operations and contract management preferred § Minimum of three years of staff supervision preferred § Experience working for a public agency, foundation, an organization managing public funds, or grant making entity preferred Education: § Bachelor’s degree from an accredited college or university in business, contract management or a related field preferred Direct Reports: § Carries out supervisory responsibilities by the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Computer Skills: § Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) § Ability to use widely supported Internet browsers Certificates, Licenses and Registrations: § Certification in contracts management, procurement, purchasing, or project management preferred § Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions § Valid automobile liability insurance Travel Requirements: § This position occasionally requires travel locally, statewide and nationally as needed PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will sit, talk, hear and use hands up to 2/3 of the time. The employee will stand and walk up to 1/3 of the time. The employee is occassionally required to carry and/or lift up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.