City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities to help meet the holistic needs of all students. Diverse teams of City Year AmeriCorps members serve as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partner with City Year were up to 2-3 times more likely to improve on mathematics and English language arts assessments.


With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.


City Year is among the nation’s fastest-growing nonprofit social enterprises. The organization’s 900 staff and 3,100 AmeriCorps members work and serve in 28 communities across the country, including Boston – where City Year was founded in 1988 and is headquartered – and Baton Rouge, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.


A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Only 1% of rated organizations have received this distinction for more than 12 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more at, City Year’s Facebook page, on Twitter, and LinkedIn.

Jul 18, 2019
The Regional Recruitment Director leads a team of recruiters to create a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of top tier accounts, and incubator accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional and national level to attract applicants well - suited to and well - prepared for City Year. As an engaging and relatable communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The role requires an effective staff manager and talent developer who can coach team members to meet goals and expectations. The Recruitment Director reports to the Managing Director, Recruitment and Admissions. This position has a strategic relationship with the national Recruitment and Admissions team. This role is instrumental in growing and improving the efficiency and effectiveness of regional recruiting for a national organization. Location flexible between Denver, Lost Angeles, San Jose, Seattle, and Sacramento.   Recruitment Plan Development, Implementation, and Monitoring : Work with team leadership to create a strategy to identify, recruit, select, and matriculate a diverse class of high potential young leaders ages 18 - 25 to participate in City Year while achieving monthly, quarterly, and annual recruitment goals; Secure applications from top tier accounts and strategic partner accounts; Goals based on market, national and regional relationships, historical data, and relationship strength; Inform, strengthen, and innovate recruitment process for City Year, Inc.; and Participate in or support site - based Recruitment Managers participation in Recruitment activities. Department Management : Establish strategic goals by gathering pertinent business, financial, service, and operations information by identifying and evaluating trends and options, choosing a course of action, defining objectives, and evaluating outcomes; Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions; and Support planning and execution of quarterly regional meetings. Manage Talent : Lead and manage team based at multiple locations; Hire, develop, and retain staff through effective recruiting, on - boarding, and employee development; Responsible for overall management of team, including communication of job expectations and planning, monitoring, and evaluating individual and team performance; Additional management responsibilities include coaching, counseling, and enforcing employee policies and procedure; and Individually contribute to and impact overall team effort by performing related tasks and accomplishing goals as needed. Develop Strong Internal Relationships : Build and manage relationships with City Year Headquarters and leadership at each regional site to address the evolving needs of recruitment in a local, regional, and national context; Facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; Inform and implement the Senior AmeriCorps Recruitment and Selections process, working closely with Impact Operations at each site within a region. Manage Grow, and Develop Partnerships : Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; and Model best - practice relationship building for direct reports.     Recruitment Events and Activities : Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, presentations to targeted student groups and classes, and tabling. This will include frequent travel and occasional evening / weekend work. Customer - focused Lead Management and Application Generation : Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the corps member experience; Utilize the established AmeriCorps member profile to identify sources of prospects with said characteristics and experiences; and Continue to engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy : Regularly compare activities to applicant and confirmation yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profiles to identify trends in successful applicants from portfolio schools; and Use data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Growth and Development : Participate in weekly calls with the regional team to maintain connections and foster collaboration; In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional and national recruitment and centralized admissions pool; and Travel to National Recruitment meetings and events. Qualifications Bachelor's degree or equivalent. 3 + years of relationship development with stakeholders and institutions such as colleges, high schools, clubs, and community based organizations. 3 + years of staff or volunteer management in a results - driven environment. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Create persuasive written and verbal communication for internal and external audiences. Experience creating and managing a budget. Experience presenting to large groups. Proven experience with calendar management, event planning, and logistics experience. Proven track record of meeting performance objectives. Experience working in a team environment. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the region and to multi - day events at City Year’s headquarters in Boston. Preferred Qualifications Recruitment or service experience. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Qualified applicants should apply and submit a resume, cover letter, and references. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.  
City Year Los Angeles, CA, USA Human Resources
Jul 09, 2019
City Year Los Angeles is seeking a dynamic Individual Giving Manager who will be responsible for leading efforts to steward current individual donors and identify and secure new donors at the $10K level and below. Reporting to the Individual Giving Director, the Individual Giving Manager will be a key member of the Development Team and will contribute to the site’s fundraising and relationship management strategies in a number of ways. The Individual Giving Director and Manager are collectively responsible for securing an annual revenue goal of $3.5M from both existing and new individual donors. The Individual Giving Manager maintains a sophisticated and nuanced understanding of current and prospective donors' and members' interests, enthusiasms, connections, and relationships with City Year Los Angeles, in order to advance successful engagement, cultivation, and stewardship strategies. The ideal candidate must take a creative approach to opportunities and have a hunger to build relationships. Exceptional organizational and written and verbal communication skills are necessary for this position, as is the ability to multitask, meet deadlines and achieve results in a team environment.   Responsibilities Support the advancement of City Year’s mission by identifying potential supporters, working collaboratively across our organization to develop tailored donor engagement that matches their interests and resources, raising $500,000 from new and existing donors, $100,000 of which should come from new donors.   Individual Donor Strategy (below $10K): Identify key networking/cultivation/social events to attend and in turn, develop a pipeline of prospects Maintain an active pipeline of approximately 80 prospects Strategize with Individual Giving Director to prepare unique engagement strategies tailored to prospect’s interests and resources Research prospects by scanning annual reports, gala sponsorships, etc. New Individual Donor Cultivation: Interact authentically with prospects at events to establish and deepen potential and current donor relationships Cultivate and engage new individual prospects weekly Engage donors in supporting AmeriCorps member professional development by planning and executing networking events Manage and execute end of year giving campaigns, Charitybuzz auctions, and other fundraising initiatives Existing Donor Management: Utilize events such as the Associates Board fall event and Spring Break fundraiser to solicit and engage new and existing donors Recommend new engagement opportunities and implement best practices for current and future donors Identify current donors with increased giving potential and collaborate with Individual Giving Director on strategy to increase gifts Successfully steward CYLA donor relationships, managing appropriate frequency of outreach, communication, appreciation and involvement Co-manage CYLA Associates Board with Individual Giving Director, supporting with intentional engagement and execution of all touchpoints Create opportunities that enable current champions to engage their networks and expand our community Donor Recognition and Ongoing Engagement: Maintain accurate records and donor information in Salesforce donor database within 24-48 hours, tracking cultivation and stewardship activities and progress to goals Ensure existing and new donors are added to mailing lists and campaigns Regularly monitor progress and follow up to ensure timely collection of gifts Support Major Gift Donor Engagement: Offer administrative assistance for activities that are related to the management of individuals donors and prospects, including school meet and greets and all Red Jacket Society (our major gifts program) events Gather information to prepare proposals and progress reports for individual family foundations Tracking for major donors and events; follow up for recognition and gifts for donor-facing engagements Additional Site and Team Support Support with AmeriCorps member development and trainings for donor-facing engagements such as school meet and greets and events Partner with CYLA departments and staff, stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Attend and support at multiple service day events throughout the year in partnership with the Civic Engagement team Qualifications: 2+ years relevant experience in non-profit fundraising, marketing, relationship management or related fields Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Strong attention to detail with a focus on results and process Flexibility to meet sudden and unpredictable donor needs and willingness to work outside standard established business hours Strong track record in building and maintaining productive relationships with key stakeholders Strategic thinker with the ability to manage short- and long-term plans and goals, with a record of achieving results Solid, persuasive communication skills, i.e. verbal and written Strong research skills – ability to identify and research individual donor prospects Passion for and commitment to community service, national service and/or the development of young people as leaders Knowledge of Los Angeles donor community preferred Valid driver’s license and vehicle Familiarity with Salesforce a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Strategic Thinking & Natural Curiosity:  Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information. Develop Relationships: Use interpersonal interactions to achieve mutually beneficial outcomes and advances City Year’s mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to City Year. Demonstrate personal presence and confidence when working with partners. Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback. Manage to Results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.   Team Player: Where necessary, be flexible to support other areas of the department such as the Corporate team and event coordination. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year Los Angeles, CA, USA Development
Jun 27, 2019
Reporting directly to the Senior Program Director, as a member of the Program and Service team, the Program Director (PD) plays a critical role in implementing City Year Los Angeles’ school-based service model. The PD spends the majority of the work week in the field, supervising up to 6 Program Managers and overseeing up to 80 AmeriCorps members. The PD is responsible for the overall management of the day-to-day programmatic operations of his/her team. The PD is also responsible for leading his/her team to ensure that all goals and service outcomes are met.   The PD oversees AmeriCorps member professional development, ensures a strong service impact, and supports the overall efforts of City Year’s mission statement. The PD also serves on the site’s Leadership Team and is responsible for working to promote the long term sustainability of the site, fostering strategic relationships, serving on committees/portfolio teams, etc.Job Description Responsibilities People and Partnership Management Program Manager Management Develop, manage, and coach Program Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews and professional development opportunities. Provide guidance on meeting monthly, quarterly and annual Program and Service goals and administrative deadlines. Facilitate best practice sharing across teams. Support Program Managers in team leadership and work with Program Managers to ensure that AmeriCorps members are in compliance with AmeriCorps regulations. Relationship Management Build and maintain relationships with principals and school liaisons and serve as supervisory contact. Ensure Program Managers are building strong relationships with school site stakeholders. Establish presence during any City Year and/or school crises. Work with Program Manager and Managing Director, Impact to develop strategy to secure continuation of funding allocations from school partners. Create and oversee neighborhood engagement strategy. AmeriCorps Member Experience AmeriCorps Member Management & Training Maintain site’s adherence to standards and national programmatic baselines. Meet as needed with Program Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members. Communicate with Program Managers regarding AmeriCorps member professional development needs. Work with Senior Service Director, Senior Learning & Development Manager and fellow Program Directors to develop trainings and training vision. Provide quality trainings around service implementation to groups of staff and AmeriCorps members (ranging in size from a minimum of 8 to a maximum of 80). Provide overall support for all AmeriCorps member trainings. Team Development Ensure team is well-developed, strong, connected to their work, and the organization. The PD must be well respected by Program Managers and AmeriCorps members and be effective leaders of the team. Support professional development of staff and AmeriCorps members. Community Awareness Engage team in activities and experiences that deepen their understanding of the communities in which they serve. Leverage City Year Values and frameworks to help staff and AmeriCorps members develop perspective on their role in the school community. Work with team to understand the resources provided by local community organizations that may benefit students and the school community.  Program Fidelity Service Model Fidelity Ensure Program Managers are implementing Whole School Whole Child model with fidelity to enhance service quality and maximize impact. Ensure that service tools are utilized effectively. The PD ensures that Program Managers are setting and monitoring clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Service Impact & Evaluation Support evaluation team in collection of data. Track Program Manager’s data deliverables, teams' progress, observations and general service impact. Work with service team and Program Managers to coach around and ensure quality of day-to-day service implementation. Regularly observe classroom and out-of-school activities. Support Program Managers in placing AmeriCorps members in classroom. After School Program Ensure that Program Managers are leading City Year teams to provide a high quality, effective, safe, and well-organized after school program. Collaborate with school partners to ensure the successful launch of the program. Routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 5-10 years of work experience. Candidates with a background in education preferred. A least 3 years of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines, plan ahead, and manage competing priorities in a fast paced and diverse team environment. Tenacity and flexibility in the face of challenges; working in high-need environments. Experience setting-up structures for effective teams and ability to delegate effectively and appropriately. Strong track record in building and maintaining productive relationships with key stakeholders. Must have reliable means of transportation and a valid Driver’s License. Occasional travel out of state is required. Passion for service and the City Year mission. City Year/AmeriCorps experience is a plus. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Communication:  understands audience to deliver convincing and well-organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others. Team Leadership:  successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable - proven ability to have tough conversations and to hold staff accountable towards their performance goals.  Talent Development:  maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal. Decision Making/Judgment:  understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns & champions decisions being implemented. Strategic Thinking and Planning:  develops and translates strategies into objectives, action plans and measurements, that build the capacity of the site/department. External Relationship Development:  takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year Los Angeles, CA, USA Senior Management - Director