Mar 19, 2018
The Director of Programs is responsible for the planning, development, implementation, management, supervision, evaluation and volunteer involvement of high quality and innovative programs. The Director of Programs participates in strategic planning and budgeting initiatives in addition to problem solving. Program responsibility supports Boys & Girls Clubs of Metro Los Angeles (BGCMLA) priority outcomes areas of Academic Success, Good Character and Citizenship and Healthy Lifestyles.
Key Roles & Responsibilities
Prepare Youth for Success
The Director of Programs will communicate, implement, and enforce BGCMLA operational policies and procedures. The position plans and oversees the administration of programs and activities that support youth development outcomes.
Establishes program objectives at all sites that are consistent with organizational goals and mission.
Ensures that members, especially tweens and teens, are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).
The position seeks optimum use of Club facilities, staff and resources to fulfill organizational mission and strategies.
Analyzes and reviews Club’s membership levels, average daily attendance and frequency of attendance and develops and implements strategies to increase membership and attendance.
Program Development and Implementation
The Director of Programs establishes and maintains site program goals and setting to ensure the health and safety of members.
Ensures that the Site Directors understand and effectively communicate standards of program; that they ensure program areas are safe, well ventilated and well lit; and that equipment is maintained in good working condition.
The position ensures the evaluation of Club programs on a continual basis, including tracking outcome metrics; verify that programs/activities respond to member needs and address their gender and cultural diversity.
Oversees special programs and/or events (i.e. Youth of the Year and Awards programs).
Oversees program and activity expenditures within approved budget.
He / She will analyze trends in the programs, identify issues, develop, and recommend solutions to the VP of Programs & Operations.
The Director of Programs will work with the VP of Programs & Operations to determine staff levels and hours that best support effective Club operations and program delivery.
The Director of Programs allocates and monitors work assigned to program volunteers and staff, providing ongoing feedback and regular appraisal.
Partners with Site Directors to develop strategies for improving program delivery and holds them accountable to the highest standards of program management.
The Director of Programs makes regular site visits, undertaking careful observations to identify where the program is strong and where improvements are needed.
He / She facilitates effective “youth development program” trainings for Site Directors and program staff.
The Director of Programs also trains Site Directors in how to train their site staff to implement quality programming.
Oversees proper record keeping and reporting, including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues.
The position ensures productive and effective performance by all program staff and volunteers and encourages a team culture of learning, creativity and innovation.
Marketing and Public Relations
The Director of Programs increases visibility of Club programs by ensuring posting of daily schedule, announcement of upcoming events and the dissemination of timely information for the development of advertising and promotions.
Community Relations and Collaborative Partnership
The Director of Programs participates in activities to maintain good public relations for Club programs and services, identifies partnership opportunities and attends community meetings to enhance services to youth and parents.
Refers any grants or fundraising opportunities identified that support Club programs to the VP of Programs and Operations for possible action and approval.
The position will also implement strategies, report on grant deliverables, oversee, and monitor grant implementation performance to insure compliance.
The Director of Programs communicates and enforces BGCMLA policies, procedures, and standards with regard to of the usage of Club facilities, grounds, vehicles, equipment, etc.
He / she works with staff and members to correct unsafe behaviors and ensures emergency procedures are followed, takes actions to prevent accidents.
The position is accountable for overall safety of all Club activities, programming and safety of program environment.
This position reports to Vice President of Programs and Operations. Specific supervisory and fiscal accountabilities would include:
Supervisory Responsibilities - This position assists in supervising Site Directors, program staff, volunteers and interns.
Budget Accountabilities - This position helps manage Club Site program budgets.
Internal: Maintains close, daily contact with Club staff (professional and volunteer), members, and supervisor to receive/provide information, discuss issues, interpret and explain guidelines/instructions, program objectives and standards, explain/interpret policies; instruct; and advise/counsel.
External: Maintains contact with external community groups, schools, members’ parents and others to assist in resolving problems and to publicize Club.
Four-year degree in related field from an accredited college or university, or equivalent experience.
Three (3) years of experience in a Boys & Girls Club or similar organization planning and supervising staff and activities based on the developmental needs of young people.
Must be able to work a flexible schedule, which may include evenings, weekends and/or holidays.
Hold a valid drivers’ license and pass motor vehicle driving record check.
Pass criminal background check.
Pass (negative result) a TB test.
Master’s Degree or other graduate experience in education or related field.
Five (5) years of experience in a Boys & Girls Club or similar organization.
Strong knowledge of current educational trends and urban education issues.
Experience with youth development programming, planning, training, implementing, facilitating and evaluating quality programs.
Experience with a rapidly growing and changing organization.
Ability to accommodate various learning styles and levels.
Demonstrated interpersonal and communication skills.
Knowledge of the mission, objectives, policies and programs of the Boys & Girls Clubs; principles and practices of supervision and management; principles and practices of project management; principles and practices of youth development and quality programs.
Ability to supervise, train, motivate and coach staff, assess challenges, analyze issues and develop solutions; use outcome measures to make programmatic improvements; communicate to a variety of audiences, both verbally and in writing; develop relationships and build partnerships with the community; manage youth related risk; effectively engage and deal with member discipline issues; develop youth development curriculum; work effectively and productively with youth, parents, and staff; and organize time well and focus on completing assigned tasks with minimal supervision.
Skilled in understanding of group dynamics and ability to run group activities; planning, organizing, promoting, implementing and evaluating program activities; and working towards positive outcomes.
Boys & Girls Club of America
Los Angeles, CA, USA