The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact! We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming! Position Description The Training & Risk Management Coordinator is responsible for the administrative support of the Training and Risk Management teams. This individual will support the mission of the YMCA of Metropolitan Los Angeles by taking a lead role in creating a positive work environment that supports employee engagement and rewards employee excellence. This position will also provide department support, relevant data and timely follow up to all branch teams and assist with other Training and Risk Management functions.  Demonstrated attention to detail, professional attitude and the ability to maintain confidentiality are crucial components of this position. This position requires involvement with confidential and sensitive information, necessitating exceptional use of discretion, judgment, tact and diplomacy.  The Coordinator must maintain high standards of ethical behavior and confidentiality of information. The ideal candidate must possess the ability to work independently and efficiently in a fast-paced environment, while remaining driven and focused. Qualifications High School Diploma or equivalent; Bachelor's Degree preferred. Three to five years of relevant experience in a variety of fields, such as Human Resources, Risk Management/Safety, Compliance, Training or Organizational Development. Diligent with an analytical and inquisitive mind. Superior organization and project management skills. Excellent written & verbal communication skills, strong self-awareness and flexibility.Ability to demonstrate professionalism while working with staff at all organizational levels. Proficient in Microsoft Office suite, including Word and Excel. Strong attention to detail. Ability to maintain confidentiality and discretion. Ability to demonstrate competence using various platforms or software systems. Desire to grow and learn. Ability to work well under pressure and prioritize tasks to meet deadlines. Articulates ideas clearly and concisely in a variety of settings, adjusting the message to match the audience. Responsibilities Risk Management Assist in the administration of Live Scan (background check) results and other pre-hire and compliance processes. Assist in the development of processes and procedures. Ensure timely and accurate journal entries and invoice processing. Conduct Annual Safety Accreditations. Assist with Incident follow up. Provide general administrative support to Risk Management team, which consists of Vice President of Risk Management and Risk Management Specialist. Conduct branch, program and child care site visits. Assist in conducting Employee Safety Orientations. Process subpoenas. Collaborate with all staff to monitor compliance and identify safety issues. Intervene in unsafe activities or operations. Exude determination. Maintain positive working relationships. Training and Leadership Development Assist in the coordination of in-house courses by running and printing the roster, sending confirmations to participants, communicating with local training contacts and closing the course in the HR system. Monitor training supplies and order items as needed. Ensure timely responses to requests for assistance regarding vacancy announcements. Assist with planning and coordination of employee recognition and leadership events. Assist with scheduling of phone screens and panel interviews, as needed. Assist with compliance management of New Employee Orientation completions and provide support to branch staff as needed. Assist Association employees in training enrollments and cancellations, as needed. Ensure timely and accurate journal entries as needed for course and/or event participants. Prepare manuals and training materials for internal trainings. Assist in communicating with external trainers prior to each course to ensure that the necessary supplies, equipment and materials have been arranged. Ensure that the Association Event Tool is accurate and that all changes are reflected and communicated to participants in a timely manner. Other Functions Prepare personal expense reports, including maintaining receipts and preparing mileage reports. Process invoices (Risk Management, Training, Legal, purchases, food, etc). This includes the approval/signature process as well as processing via PaperSave. Support the HR and Risk Management Teams to make sure that the Association is in compliance with all legal and Association-mandated requirements. Foster positive working relationships with branch staff and management. Ensure that all branch staff inquiries are answered promptly (within 24 hours). Be professional and courteous at all times, demonstrating excellent customer service skills. Follow up in a timely manner, as needed.

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact! We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming! Hours: Monday - Friday 5:45AM-1:30PM Position Description The Membership Service Representative is responsible for providing a warm and welcoming atmosphere for members, participants and guest while providing and helpful information and excellent customer service. This position is responsible for all aspects of membership relations, including new member management, member satisfaction and member retention. Qualifications High school diploma or equivalent required; 4-year degree preferred Strong character values; written & verbal communication skills; basic computer skills and working knowledge of M/S Office; Customer service experience Responsibilities Create a welcoming environment for all by warmly greeting all members and guests. Provide excellent customer service to members, guests, and program participants. Ensure all membership and program enrollments are accurately processed ensuring all member information is current, by confirming contact information during enrollment. Process program registrations, payments, and membership enrollments. Respond to inquiries by providing accurate and thorough information at all times while on the phone or conducting an interview. Provide access control by confirming that all membership cards are scanned upon entry to ensure membership is active and up to date. This includes checking to ensure photo on membership card matches individual entering the facility as well as checking Member Access Notes to resolve any outstanding matters when necessary. Provide supplementary support to Membership Sales Team when necessary, including providing over the phone and in-person prospective member interviews, and provide welcoming and thorough tours. Close all interviews/tours with an invitation to join the YMCA. Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times. Understand and be able to discuss and promote all YMCA programs. Inform members of YMCA programs that will meet their changing needs and interests. Engage with members regarding their participation in YMCA Programs, Annual Support Campaign, and special events. Offer possible options when members inquire into cancellations, while following all appropriate procedures. Comply with and enforce Code of Conduct, Dress Code, Cell Phone, AWAY, Member Guest and Guest Pass policies, and administrate member issues as they arise. Positively interpret these policies to members. Follow daily cash handling procedures when processing payments and end of day reconciliation

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact! We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming! Position Description The Membership Coordinator is responsible for assisting the Director of Membership in managing the membership experience by providing a warm and welcoming atmosphere to all members, participants and guests while providing excellent customer service. This position is responsible for all aspects of membership relations, including selling the value of a YMCA membership, prospective member management, new member acquisition, member satisfaction and retention as well as administrative duties as assigned by the Membership Director. Qualifications High school diploma or equivalent Strong character values, communication skills, basic computer skills and working knowledge of M/S Office Customer service experience plus 1 year supervisory experience preferred Responsibilities Create a welcoming environment for all by warmly greeting all members and guests. Provide excellent customer service to members, guests, and program participants. Ensure all membership and program enrollments are accurately processed ensuring all member information is current, by confirming contact information during enrollment. Process program registrations, payments, and membership enrollments. Respond to inquiries by providing accurate and thorough information at all times while on the phone or conducting an interview. Provide access control by confirming that all membership cards are scanned upon entry to ensure membership is active and up to date. This includes checking to ensure photo on membership card matches individual entering the facility as well as checking Member Access Notes to resolve any outstanding matters when necessary. Prospective and New Member Management a. Prospective Members: Provide over the phone and in-person prospective member interviews, and provide welcoming and thorough tours. Close all interviews/tours with an invitation to join the YMCA. b. New Members: Follow all new member enrollment procedures. Reviews membership packets and guidelines. Provide a breakdown of membership benefits and offered programs. Ensure that all new members are offered a Healthy Living Appointment. Follow all member retention procedures. Comply with and enforce Code of Conduct, Dress Code, Cell Phone, AWAY, Member Guest and Guest Pass policies, and address member issues as they arise. Positively interpret these policies to members. Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times. Offer possible options when members inquire into cancellations, while following all appropriate procedures. Follow daily cash handling procedures when processing payments and end of day reconciliation. Understand and be able to discuss and promote all YMCA programs. Inform members of YMCA programs that will meet their changing needs and interests. Engage with members regarding their participation in YMCA Programs, Annual Support Campaign, and special events. Assist the Membership Director with administrative tasks including but not limited to, staff scheduling, department timesheet monitoring and report auditing. Participate in community outreach through grassroots outings, building relationships and partnerships with community leaders, local businesses, and local government.

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact! We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming! Position Description The Healthy Lifestyles Counselor is responsible for creating welcoming and supportive environments in YMCA Fitness centers. Responsibilities include: monitoring health and fitness programs, engaging with members to help them in accomplish their healthy living goals and participating in member incentive and, member retention activities. Qualifications Current CPR certification; Foundations of YMCA Strength and Conditioning or equivalent As current non-Y certifications lapse and/or require renewal/recertification via CEC's through a 3rd party vendor (whether ACSM, NSCA, AFAA, Pilates, or other) staff may keep those certifications current at their own expense. If staff choose not to keep their non-Y certifications current, as a condition of employment to continue to work for the Y, staff will be required to complete the Y-ACE certifications. Y-ACE has an equivalency certification provision.  Anyone holding an equivalent certification from another recognized entity can apply for an equivalency. Strong character values; communication skills Previous experience as a fitness instructor preferred Responsibilities Create a welcoming environment in all YMCA program areas taking time to talk to members and enthusiastically greet them by name with a smile and eye contact. Proactively connect and monitor members to develop, and support the achievement of their goals for healthy living, and matching members' interests to YMCA programs. Conduct appointments with members to help them develop and meet their fitness goals. Confirm member appointments and timely member follow up as required. Create a safe environment by being aware of your surroundings and monitoring members to ensure they are performing exercises correctly; explain/demonstrate proper form to members when necessary. Responsible for building small communities by facilitating connections with and between members. Assist Members with their questions and monitor activity in the fitness area. Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times. Actively interact with members regarding their participation in YMCA programs, Annual Support Campaign and Special Events. Monitor fitness room to ensure equipment is functioning, put away and clean. Model and enforce Code of Conduct, Healthy Living Policies, and administrate member issues as they arise. Positively interpret these policies to members.

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in LA, it's also a great place to work, make a difference in your community and meet like-minded individuals. The LA area is home to the second largest YMCA Association in the US, with 26 branches, 2 camps and over 50 child care sites. The LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passions, grow your career and make an impact!  We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!   Position Overview The Enrichment Program Director is responsible for leading staff in the development and operation of a wide variety of youth classes and events, as well as a small set of adult enrichment classes.  This position requires close attention to member support and engagement, program growth and retention, fiscal management, volunteer and staff development, and program marketing.  The ideal candidate is an extremely proactive problem solver and a positive leader by example.  The Enrichment Program Director will empower others by sharing insights and modeling behavior, specifically as it relates to creating a warm and welcoming atmosphere, providing excellent customer service, and full dedication to developing high-quality programs.  Other key functions include meeting financial development goals, forming beneficial community partnerships and collaborating across YMCA departments and branches.  The Enrichment Program Director is in charge of leading a team of more than 25 people, including a Program Coordinator, Youth Program Instructors and Program Volunteers.  In order to effectively manage these people and programs, the director must effectively be able to teach these classes as a substitute or for staff development purposes.   Hours and Salary Full-time, exempt position $43,680 - $49,920 (Commensurate with Experience) Excellent Benefit Package + 10% Retirement Fund Contribution After 2 Years   Minimum Qualifications EDUCATION: High school diploma; bachelor's degree in a related field preferred CERTIFICATION : YMCA Team Leader Certification preferred SPECIALIZED SKILLS: Strong character values; communication skills RELATED EXPIERENCE: 1-2 years supervisory experience     Responsibilities   PROGRAM OPERATAIONS/MEMBER ENGAGEMENT Ensure a welcoming environment in assigned YMCA Develop,implement and achieve enrollment goals identifiedinBranch Annual Operating Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times; ensure outcomes align with the needs of the community and the branch strategic Set an example for all staff by greeting members by name and taking the initiative to talk to Ensure that all facilities, program areas and equipment are clean and in proper working Manage Following Programs:            Youth Classes:    Sports, Gymnastics, Parent-Child,                                                      Performing Arts, Enrichment (art, music, science and cooking)                                                      Youth & Family Events:   Family Fun Night, Parents' Night                                                      Out, Dance & Music Recitals, Halloween Carnival, Little Guides                                                      Adult Classes:  Guitar and Ballroom Dance   STAFF ENGAGEMENT & DEVELOPMENT Recruit and hirestaffusingscreening tools and panelinterviews to gain the best possible fit witheach Provide direct supervision to department staff, assuring that all staff are qualified, certified, and are meeting minimum performance standards for their Provide training for staff and volunteers on an ongoing basis through staff meetings, special courses and BUDGET & FISCAL MANAGEMENT Develop annual operating budget for assigned Manage department budget to achieve monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue and expense monitoring and control. Support a year-round fund raising program that includes the Annual Support Campaign, special events and President's Club; Responsible for Annual Support Campaign leadership including team captains, division manager and/or team Meet volunteer and financial goals for Annual Support Campaign, assign goals to staff and provide guidance to staff in meeting their goals.   COMMUNITY ENGAGEMENT Develop annual marketing plan including mailings, advertisement and community Serve as a staff officer to assigned committee that reports to the Board of Mangers; Ensure committee has a commission statement and chart of work that is aligned with the branch strategic Create opportunities (events, initiatives, activities) for members to develop small communities within the Ensure all staff members are familiar with all programs offered at the YMCA so staff are able to inform members of YMCA programs that will meet members' changing needs and Identify program volunteer positions and assist with the identification, recruitment and tracking of program volunteers Communicate program information, registration information, schedules, , effectively and consistently with branch management and membership staff. Update program brochures and fliers to ensure strong communication throughout the branch.   Attend staff trainings as required, including weekly management meetings Uphold YMCA policies for safety, supervision, mandated reporting and risk Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal

Job Details Job Location Fullerton Family YMCA - Fullerton, CA Position Type Part Time   Description Be part of our Cause The YMCA of Orange County staff are committed to teaching youth positive life skills, values and the importance of giving back. In our communities, our staff support and strengthen families by offering quality experiences that are affordable and life-enriching. Our staff encourage participation by all members of our community and create an environment where everyone aspires to be their best. Each day, we work side-by-side with others to strengthen the foundations of our communities. Description The YMCA of Orange County has an immediate need for a Sports Coordinator . The sports coordinator is responsible for the implementation of the designated sports programs. Will implement, and administer diverse and dynamic onsite/offsite programs per YMCA standards and Program design. Program coordinator will hire, train, schedule, supervise and appraise Sports staff and/or volunteers. Develop, monitor, and control budget. Execute and maintain YMCA programs, ensure quality standards are met. Distribute information regarding trainings, schedule changes and special events. Responsible in the planning and promotion of the sports program to the general membership and community Lead program activities and classes. Track attendance Participate in community and facility special events. Oversee staff (training and scheduling). **Position is Part-Time. Applicants must be available to work Evenings and Weekends 15-25 hours a week. Experience working with adult soccer programs preferred** Qualifications Hiring Criteria The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Education & Certifications: High School Diploma or equivalent and CPR and First Aid certificates required. Child Abuse Prevention certification within 60 days of employment Experience & Background: 2+ years of experience and/or 2+ years in related field. Excellent verbal and written communication skills. Benefits The YMCA of Orange County offers excellent benefits as part of our compensation package. Programs such as medical and dental insurance options are available for full-time staff. Program discounts, retirement, and complimentary use of YMCA facilities are offered to all employees. Learn more about opportunities at the Y www.ymcaoc.org/careers     Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. YMCA of Orange County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Details Job Location Fullerton Family YMCA - Fullerton, CA Position Type Full Time   Description   Be part of our Cause The YMCA of Orange County staff are committed to teaching youth positive life skills, values and the importance of giving back. In our communities, our staff support and strengthen families by offering quality experiences that are affordable and life-enriching. Our staff encourage participation by all members of our community and create an environment where everyone aspires to be their best. Each day, we work side-by-side with others to strengthen the foundations of our communities. Description The YMCA of Orange County has an immediate need for an Administrative Assistant. The Administrative Assistant would support the Regional Director of our Health and Wellness Branches. Qualifications RESPONSIBILITIES/DUTIES: Respond to member inquires, greet visitors, and answer multi-line phone system. Provide program administration support. Prepare and distribute correspondence. Assist with special projects and event planning. Manage and update program/department schedule. Perform general office tasks (such as copying, filing, and faxing). Provide database support for program/department or financial development needs (for example data import and retrieval, coding, standard and custom report creation, merge production, pledge/gift entry, pledge billing, updating/maintaining donor records). Identify and solve problems. Hiring Criteria The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Education & Certifications : High School Diploma or equivalent required. Associates Degree preferred Experience & Background: Must be 18 years of age with one year of experience working in an administrative function. Strong written and verbal communication skills. Benefits* The YMCA of Orange County offers excellent benefits as part of our compensation package. Programs such as medical and dental insurance options are available for full-time staff. Program discounts, retirement, and complimentary use of YMCA facilities are offered to all employees. Learn more about opportunities at the Y www.ymcaoc.org/careers   Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. YMCA of Orange County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

**This is a Part-Time position 20 hours a week, Group Exercise Coordinator Experience Preferred** Be part of our Cause The YMCA of Orange County staff are committed to teaching youth positive life skills, values and the importance of giving back. In our communities, our staff support and strengthen families by offering quality experiences that are affordable and life-enriching. Our staff encourage participation by all members of our community and create an environment where everyone aspires to be their best. Each day, we work side-by-side with others to strengthen the foundations of our communities. GENERAL PURPOSE: Provides as an assistant to the Health & Wellness Director in the following areas: promotion, staff retention, sales and marketing. Assists in recruiting, training and supporting assigned staff. Provides liaison to committee(s) and advisory board(s). Fosters and provides environment that is culturally diverse, interesting and relevant to members. Manage, sustain and grow Group Exercise program.   GENERAL RESPONSIBILITIES/DUTIES: Assist in developing, implementing, evaluating, and improving program design and standards. Accountable for processes, management and registration procedures for fee based classes. Reports all incidents promptly. Assist in the selection, orientation, coaching, training and evaluation of staff and volunteers. Model the Y values while working with collaborative partners, including staff, volunteers, businesses and community members. Support fund raising activities and other events. Market and promote programs. Provides data and reports as required for assigned programs. Build professional relationships and recommend, identify and participate in recruiting individuals who may be potential campaign leaders. Ensure compliance to established procedures, policies, safety standards and housekeeping standards. Maintain open communication with the leadership, related staff, volunteers and participants significant others and applicable community members Perform other duties as assigned. SPECIALIZED/SPECIFIC RESPONSIBILITIES/DUTIES: Health & Wellness Schedules and monitors Group Exercise and Dance Instructors. Maintains accurate records of Group Exercise and Dance registrations. Maintains fitness equipment and facilities. Purchases equipment, parts and supplies as authorized. Coordinates and schedules equipment maintenance and repairs. Monitors daily operations to adhere to all YMCA health and safety standards and policies. Performs fitness evaluations for members. Qualifications MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location. Education & Certifications : High School Diploma or equivalent required. 2 year degree in a related field preferred. First Aid and CPR certifications required. Experience & Background : Must be 21 years of age. 3+ years of Group Exercise or related experience. Skills/Abilities: Ability to respond to safety and emergency situations. Excellent planning, organizing and leadership/supervisory skills. Excellent written, verbal and presentation skills. Strong attention to detail Proficiency in Windows/Microsoft applications (Word, Excel, etc.). Ability to work independently with minimal supervision. Strong customer and results orientation. Ability to interact effectively at all levels and across diverse cultures. Ability to be an effective member of project teams.