Position Objectives: To facilitate the operations of IT support services and the Technical Support Service Desk and to supervise the technical support specialists and systems engineers.   Primary Responsibilities and Duties: • Manage Technical Support Service Desk operations, ensuring excellent technical support and customer service delivery • Resolve Technical Support Service Desk tickets and escalate tickets to other division personnel as needed • Supervise (2) technical support specialists and (2) systems engineers • Train technical support specialists on operational procedures and troubleshooting techniques • Develop and implement procedures to identify and correct problems • Oversee support tickets and resolutions in order to determine trends and problem areas • Report to management on Technical Support Service Desk operations and issues, monitoring progress against established goals and objectives • Coordinate with other divisions and external stakeholders for the development of organizational processes and procedures • Manage backups across multiple sites and systems for the PETA Foundation and its supported organizations • Work closely with contacts within the PETA Foundation and throughout supported organizations in order to improve customer relations and technical support • Provide departmental training on new hardware and software applications and technology solutions • Maintain software licenses, software inventory, and maintenance contracts for the PETA Foundation and supported organizations • Maintain hardware inventory and track assets • Coordinate equipment acquisitions, upgrades, and recycling, and recommend alternatives • Perform any additional duties assigned by the senior director or chief information officer   Qualifications: • Excellent customer service, interpersonal and organizational skills • Associate's degree in computer science or a related field or an equivalent combination of education and experience • IT certifications reflecting senior technical experience or equivalent experience in the IT field • Minimum of five years of experience providing support for operating systems and desktops, including experience installing and troubleshooting a variety of business applications • Minimum of three years of supervisory or leadership experience • Previous operational and technical experience in a medium- to large-scale client/server environment • Proven excellent strategic thinking and analytical skills • Demonstrated effective written and verbal communication skills • Demonstrated excellent time-management and organizational skills • Willingness and ability to travel • Ability to lift and carry up to 50 lbs. • Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record • Commitment to the objectives of the organization

Position Objective: To work on specific projects, as assigned by the president, to help promote the goals of the organization Primary Responsibilities and Duties: Conduct research, prepare analyses, and suggest strategies Maintain accurate and up-to-date files and briefing papers Draft correspondence and respond to inquiries and requests, utilizing discretion and independent judgment Oversee Web content related to assigned projects Travel within and outside the U.S. on assignments Write speeches, give talks, and attend functions Perform any other duties, as assigned by the supervisor Qualifications: Degree in a related field or equivalent experience Minimum of two years of research experience Proven ability to handle confidential information with discretion Demonstrated excellent written and verbal communication skills Demonstrated ability to organize and manage multiple projects Proven ability to exercise independent judgment Strong working knowledge of animal rights issues and PETA campaigns Proven ability to work well under pressure and meet deadlines Professional appearance and adherence to a vegan lifestyle Previous public-speaking experience and the ability to comfortably create and deliver presentations Ability and willingness to travel Must be at least 21 years of age and have a valid U.S. drivers' license, a minimum of three years of driving experience, and a satisfactory driving record Ability to lift and carry 20 lbs. Support for PETA’s philosophy and the ability to professionally advocate PETA’s positions on issues Commitment to the objectives of the organization

Position Objectives: PETA has the most-engaged social media audience of any advocacy organization. Sustain and grow PETA’s reach and online presence, be a visionary for PETA’s social efforts, and drive PETA’s messages, making sure they resonate with the public. Through innovative social media marketing, our Director of Digital Marketing will ensure our campaigns make a splash with influencers and the media, push forward PETA's edgy animal rights message, and are timely with current events and trends.   Primary Responsibilities and Duties: • Supervise PETA's social media managers and live social media strategists • Oversee PETA's presence on social media platforms, including Facebook, Twitter, and Instagram • Oversee PETA's live coverage on Facebook, Twitter, Instagram, and Snapchat (including for protests, celebrity photoshoots, events breaking news, and more) • Oversee PETA's social media responding to the public and influencers • Work with other PETA departments to collaborate on creative social media marketing initiatives • Work with other marketing department managers (including for PETA's PETA Latino and peta2 programs) on implementing initiatives and new strategies • Oversee research and analysis to support and monitor PETA's social media efforts • Perform any other duties assigned by the Vice President of Marketing   Qualifications: • College degree in a related field or equivalent experience • Minimum of ten years of online marketing and content marketing experience • Minimum of five years of management experience • Thorough understanding of complex marketing concepts and strategies • Proven excellent verbal and written communication skills • Proven excellent project management, strategic thinking, and analytical skills • Extensive knowledge of animal rights issues and PETA campaigns • Professional appearance and adherence to a healthy vegan lifestyle • Willingness and ability to travel • Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record • Support for PETA's philosophy and ability to professionally advocate PETA's positions on issues • Commitment to the objectives of the organization

PETA has the most-engaged social media audience of any advocacy organization and over one billion video views each year. A major piece of our content strategy that succeeds in expanding and captivating our audience is our ability to push out high-quality video content quickly. Our Online Video Content Manager will oversee a team of producers, who are responsible for creating compelling videos shared on Facebook, Twitter, Instagram, and YouTube. The Online Video Content Manager will ensure PETA’s message and marketing strategy are carried out in all online videos – and that our videos are timely and ahead of online content trends.   Primary Responsibilities and Duties: • Manage staff members in the Online Video Lab Division of PETA's Marketing Department • Set goals for the Online Video Lab and strategize accordingly • Mentor Online Video Lab staff members in developing a voice that is consistent with PETA's standards and online success • Work closely with the PETA Foundation's Audio/Visual Department on the creation of online videos • Collaborate with department stakeholders to create online video content that showcases PETA's unique work • Create, write, and edit detailed marketing plans for online video • Generate individual projects based on organizational goals • Oversee the creation of the team's projects • Build relationships with content marketers with the goal of promoting PETA's work • Research and explore new promotion possibilities • Track and analyze the success of online campaigns and make changes in strategy accordingly • Perform any other duties assigned by the supervisor   Qualifications: • Degree in a related field or equivalent experience • Five years of online video experience • Minimum of two years of supervisory experience • Understanding of complex marketing concepts and strategies • Strong working knowledge of youth culture and social media • Strong working knowledge of all stages of video production • Thorough knowledge of animal rights issues and PETA campaigns • Proven excellent written and verbal communication skills • Proven exceptional analytical, organizational, and research skills • Proven excellent relationship-building and interpersonal skills • Proven strong leadership skills, strategic-thinking skills, and long-term vision • Proven ability to create and deliver sales presentations and close deals • Professional appearance and adherence to a healthy vegan lifestyle • Commitment to the objectives of the organization