Oct 14, 2018
Associate Director, Data, Research and Evaluation Full-Time Permanent Los Angeles Senior Director, Data, Research and Evaluation
For generations, Americans have called public education “the great equalizer,” while in too many places, our school systems are not living up to that promise, and outdated, inefficient bureaucracies exacerbate inequities. Solving this challenge requires diverse leadership by team members who share the same belief: that America’s public school systems can and must be engines of excellence and equity for all of the students and families they serve. This belief is paramount to the team at The Broad Center, and we are inspired to make a difference by creating a growing network of experienced leaders and managers who are rising to this challenge.
What We Do
The Broad Center is a nonprofit organization that recruits, trains and supports talented leaders from across America to transform urban public school systems. Our programs—The Broad Academy and The Broad Residency in Urban Education— prepare these professionals to put their skills and know-how to work and make student learning the primary driver of every central office dollar and decision. In public school districts, charter management organizations and state departments of education, more than 700 members of The Broad Center’s alumni network are working with educators, parents and community leaders to help schools soar. Regardless of the setting, the goal is the same: make public education systems more effective, more efficient and more equitable so that every student receives a world-class education.
The new associate director will serve on the Headquarters and Strategic Initiatives (HQ&SI) team which supports all 40+ full-time staff, interns and temporary employees on all aspects of their work from operations and talent to communications to data, research and evaluation. The Data, Research and Evaluation sub-team in particular specializes in developing and maintaining The Broad Center’s information systems and supporting all teams with data collection, research and analyses with the ultimate goal of evaluating programmatic outcomes and The Broad Center’s overall impact.
Our culture and team set us apart; our people are dedicated to driving impact and making a difference every day, and our climate is collaborative and vibrant. Diversity, equity and inclusion are vital to this environment. Our diverse skills, experiences, backgrounds and differing viewpoints lead to stronger ideas and lasting results, and our commitment to the values of equity and inclusion show up in our programs, our partnerships and for our team members.
For more information, visit our website at www.broadcenter.org.
What You Do This is an ideal opportunity for someone who is passionate about data and technology, has expertise with Salesforce and excels at collaborating with and supporting the needs of others.
In this role, you’ll manage the administration and development of our Salesforce platform to facilitate the operational needs of our five internal teams. You’ll support team members and increase the organization’s capacity and efficiency as it relates to Salesforce usage and its integration with other technologies. You’ll bring strong project management skills and strategic thinking to help us streamline our information systems across the organization, and you’ll make them as accessible and user-friendly as possible for our team members to answer important questions that allow us to better support K-12 education leaders and school systems. You will use your curiosity and ability to ask great questions to drive decision making and overall contribution to team goals.
What You’ll Own
Specifically, the associate director is responsible for being the chief Salesforce administrator and developer on staff and will support and consult with team members to ensure they have the information and knowledge they need to inform their work. The major areas of work are:
Manage and Optimize Salesforce Usage
Serve as the Salesforce administrator and developer for a heavily customized instance of Salesforce and multiple other systems that interact and integrate with Salesforce
Maintain Salesforce security user roles and profiles, security settings, access settings etc., for internal and Community users
Serve as the central point of contact and support for Broad team members and program alumni for Salesforce and related programs and applications
Recommend and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, backups, etc.
Provide guidance around Salesforce and data-related best practices through training, project consulting and process documentation
Innovate and improve existing processes across teams
Execute Strategic Projects
Plan strategic information system objectives for The Broad Center across five internal teams
Apply knowledge of the Force.com platform and identifying the need for custom solutions, designing and developing those solutions as needed
Design, document, build and test Salesforce custom objects, page layouts, workflows/processes, alerts, reports, tools and complex dashboards within Salesforce
Support a strong team culture within the HQ&SI team and across The Broad Center
Serve as an exemplar of TBC’s professional values of High Expectations, Drive, Continuous Improvement, Collaboration, Innovation and Inclusive Community
Establish credibility as an expert and trusted advisor with a range of diverse stakeholders
Facilitate cross-team collaboration on larger organization-wide initiatives
Take a leadership role in cross-functional working groups to identify synergies across teams as they relate to technology, data and knowledge management
Lead and serve with a commitment to diversity, equity and inclusion
The statements in this description represent typical elements, criteria and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the job.
Los Angeles, CA, USA