17 Nonprofit-Social Services jobs

JOB DESCRIPTION   JOB TITLE:  Bilingual Family Support Counselor II OFFICE LOCATION: Durham DIVISION:    Child Care Resource & Referral SERVICE AREA: CCR&R Region 12 DEPARTMENT:  Family Support CLASSIFICATION: Non-exempt DIRECT SUPERVISOR:   Referral Program Manager HOURS PER WEEK: 40   JOB SUMMARY: Educates families about their child care options, determines eligibility for child care scholarship programs administered by CCSA, connects families to other community resources and programs for which they may have need and/or eligibility and helps families find appropriate, high quality child care, especially serving as a communication link between Spanish-speaking families and their child care providers or community resources.   DUTIES AND RESPONSIBILITIES: ·         Treat information on CCSA clients, employees or Board members in a confidential manner ·         Provide customized referrals to child care and community resources based on client needs and requests. Represent CCSA and the Family Support Department as directed and according to prescribed goals at community outreach events, including occasional evening and weekend events. Conduct Choosing and Using Quality Child Care and other educational, parent-oriented workshops. Conduct parent outreach and recruit child care providers to participate in CCSA’s child care scholarship programs Determine eligibility for CCSA’s child care scholarship programs through a combination of screening sessions and solicitation of applications Enter scholarship applicant and child care program information into database, update as needed and verify accuracy on regular basis Process applications, make scholarship decisions and assign correct scholarships based on eligibility Answer questions and explain scholarship program policies and procedures for clients as needed Provide interpretation/translation between parents and child care providers, and parents and other community resources. Gather, enter into databases, maintain, and report on required parent and child care provider information. Perform other tasks as assigned by agency leadership   SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Excellent customer service skills. Computer experience (i.e., internet, MS Office suite); knowledge of or demonstrated ability to use database applications. Attention to detail with ability to accurately handle large volume of administrative work   EDUCATION AND EXPERIENCE REQUIREMENTS: A Bachelor’s degree in Early Childhood/Child Development or related human services Fluent in Spanish (both verbal and written communication).  A minimum of two-year’s experience working directly with families and children with at least one year’s experience working with Spanish-speaking families.    SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage.  Reasonable accommodations may be made at agency's discretion. Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. ·         No substantiation or criminal conviction of child abuse or neglect. May require need for flexible schedules, including occasional evening and weekend work. May work in shared space.   TYPICAL HIRING RANGE:  $28,080 - $32,292   Please submit your resume to HR@childcareservices.org   Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.   All products developed by or on behalf of CCSA remain the exclusive property of CCSA  

Founded in 1965, the Northeast Public Power Association (NEPPA) is a private, non-profit trade association that is incorporated as a 501c(6) with a mission to represent and serve consumer-owned utilities of New England. Nationally, one customer in four is served by a public power company that is owned and operated by local or state governments or rural cooperatives. In the six New England states, over 80 public power systems serve roughly two million retail customers and sell over 13 billion kilowatt-hours of electricity annually. These public power companies are NEPPA’s members! Executive Transition For the last several years, NEPPA was very well-led by its Executive Director, who transitioned from the organization in March 2018 to pursue an opportunity with a national association. The eight-member Executive Committee of the board has assumed the responsibility of managing the search. NEPPA is at an important juncture as it approaches this leadership transition. High priorities for the Executive Director include: Managing adeptly the daily operations, staffing, finances and member services of a $2.2 million trade association, and empowering a dedicated and skilled staff of five plus trainers to provide the highest quality programs and services to NEPPA’s 80+ members. Utilizing NEPPA’s solid financial resources, recommending the targeted, strategic investments NEPPA should make to further enhance the programs and services provided to members. Maintaining NEPPA’s high level of engagement with members, ensuring mutual benefits are realized, and membership dues are sustained. Modernizing the highly successful education and training programs, including the exploration of on-line and virtual options, as well as training schedules that better meet the needs of students. Staying abreast of the most pressing industry issues and concerns to support and participate in advocacy efforts in partnership with lobbyists and consultants. Professionally managing staff and trainers by developing a more formalized performance management process, offering targeted professional development opportunities to staff and creating a strategy for managing trainer transitions and retirements. Increasing the use of technology throughout the organization to better serve members and to increase staff productivity. Improving interdepartmental communications so all are well-informed and well-positioned to serve members. Streamlining the activities of a relatively large board with multiple committees. Desired Credentials/Profile of the Ideal Candidate Bachelor’s degree required; advanced degree preferred. A minimum of three years of senior leadership, or equivalent experience. Certified Association Executive (CAE) designation is an added benefit. Skills and Experience Customer Service Leader and Community Builder The Executive Director must be able to establish and maintain an organizational culture committed to exceptional member services. The leader must fully understand the needs of members, ensure that members’ needs are always met and inspire and proactively engage members to participate in NEPPA’s program and series. The leader must also be adept at building and sustaining community of a membership that is geographically dispersed throughout New England and the Northeast. Prior experience in a member-based organization is strongly desired. Experienced Administrator As the agency’s chief executive and administrative officer, the leader will be responsible for overseeing the organization’s operations, finances, programming, facilities and staff; efficiently aligning and maximizing resources to achieve the goals outlined in the current strategic plan, and; empowering, coaching and supporting a small, but highly experienced, professional and committed staff. The Executive Director will also serve as the primary liaison to the board of directors and its committees to engage in effective governance, to achieve its strategic goals and to implement NEPPA’s next strategic plan. Strategic Thinker and Innovator The Executive Director must be committed to NEPPA’s strategic vision, and working collaboratively with the board and staff, develop inventive methods for delivering the highest quality programs and services to members. The leader should have the creativity and confidence to challenge the status quo to allow an established and high performing association (like NEPPA) to envision a revitalized and innovative future. Skilled Communicator and Advocate The ability to serve as the public face, primary spokesperson and representative for NEPPA is a key quality sought in an Executive Director. To assume this role, the leader must listen carefully, speak persuasively and respond effectively to engage others and, working in partnership with lobbyists and consultants, advocate on behalf of the industry. Internally, the leader must create and implement interdepartmental communication best practices, so all staff are well-informed and aligned. Training Developer Although the Executive Director will not personally be responsible for developing training and education programs, since these programs are a core offering, the ability to inform program design and delivery would be beneficial. Power Industry Knowledge Although direct industry experience or knowledge is not required, it would be ideal if the Executive Director had a working knowledge of power utilities and/or the interest and capacity to learn quickly and get up to speed about the industry. Candidate Guidelines This search is being conducted by TSNE MissionWorks with Transition Consultant John Tarvin.  All submissions are confidential. Interested candidates should submit materials to: http://www.tsne.org/northeast-public-power-association-executive-director Please include a resume and a cover letter with salary requirements, information regarding how you learned of the position, and a description of how your qualifications and experience match NEPPA’s needs and mission. All submissions of candidacy will be accepted until the position is filled. Salary is commensurate with experience, within the framework of the organization’s annual operating budget. NEPPA is an equal opportunity employer and actively seeks a diverse pool of candidates.

**This is a Part-Time position 20 hours a week, Group Exercise Coordinator Experience Preferred** Be part of our Cause The YMCA of Orange County staff are committed to teaching youth positive life skills, values and the importance of giving back. In our communities, our staff support and strengthen families by offering quality experiences that are affordable and life-enriching. Our staff encourage participation by all members of our community and create an environment where everyone aspires to be their best. Each day, we work side-by-side with others to strengthen the foundations of our communities. GENERAL PURPOSE: Provides as an assistant to the Health & Wellness Director in the following areas: promotion, staff retention, sales and marketing. Assists in recruiting, training and supporting assigned staff. Provides liaison to committee(s) and advisory board(s). Fosters and provides environment that is culturally diverse, interesting and relevant to members. Manage, sustain and grow Group Exercise program.   GENERAL RESPONSIBILITIES/DUTIES: Assist in developing, implementing, evaluating, and improving program design and standards. Accountable for processes, management and registration procedures for fee based classes. Reports all incidents promptly. Assist in the selection, orientation, coaching, training and evaluation of staff and volunteers. Model the Y values while working with collaborative partners, including staff, volunteers, businesses and community members. Support fund raising activities and other events. Market and promote programs. Provides data and reports as required for assigned programs. Build professional relationships and recommend, identify and participate in recruiting individuals who may be potential campaign leaders. Ensure compliance to established procedures, policies, safety standards and housekeeping standards. Maintain open communication with the leadership, related staff, volunteers and participants significant others and applicable community members Perform other duties as assigned. SPECIALIZED/SPECIFIC RESPONSIBILITIES/DUTIES: Health & Wellness Schedules and monitors Group Exercise and Dance Instructors. Maintains accurate records of Group Exercise and Dance registrations. Maintains fitness equipment and facilities. Purchases equipment, parts and supplies as authorized. Coordinates and schedules equipment maintenance and repairs. Monitors daily operations to adhere to all YMCA health and safety standards and policies. Performs fitness evaluations for members. Qualifications MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location. Education & Certifications : High School Diploma or equivalent required. 2 year degree in a related field preferred. First Aid and CPR certifications required. Experience & Background : Must be 21 years of age. 3+ years of Group Exercise or related experience. Skills/Abilities: Ability to respond to safety and emergency situations. Excellent planning, organizing and leadership/supervisory skills. Excellent written, verbal and presentation skills. Strong attention to detail Proficiency in Windows/Microsoft applications (Word, Excel, etc.). Ability to work independently with minimal supervision. Strong customer and results orientation. Ability to interact effectively at all levels and across diverse cultures. Ability to be an effective member of project teams.

JOB SUMMARY: Under the guidance of the Senior Manager, Human Resources, the Human Resources Coordinator will provide administrative support to the Director, Senior Manager, and Manager of Human Resources. The Coordinator, Human Resources will play a key role in the daily operations of the Human Resources department including payroll processing and reporting, benefits administration, recruitment support, and general HR functions.   ESSENTIAL FUNCTIONS:   Benefits & Payroll: Processes payroll and ensures the accurate integration of payroll and benefit data. Ensures that all payroll transactions are processed timely and accurately, including, but not limited to: manual checks, timesheets and paid time off, garnishments, union dues, etc. Administers company-wide employee health & welfare and retirement plans. Benefit programs include, but are not limited to: 403(b) Retirement Plan, Defined Benefit Plan, medical/dental, life and AD&D, short/long-term disability, vision, voluntary programs, workers’ compensation, Leave of Absence administration, and flexible spending accounts. Ensures payroll and benefit plans are administered in accordance with federal and state regulations and plan provisions by staying current on mandated changes that affect benefit plans and payroll administration. Processes monthly billings from insurance providers; reviews billings for accuracy, codes, and advances for payment. Resolves discrepancies with carriers, payroll, and Finance departments. Coordinates, facilitates, verifies, integrates, and tracks enrollment in paid and unpaid leaves of absence, including but not limited to: Family and Medical Leave, Pregnancy Disability Leave, California Family Rights Act, California Paid Family Leave, California State Disability Insurance, Long Term Disability, and United Way Extended Sick Pay. Processes enrollment, status changes, and separation information with payroll and benefit providers within deadlines to ensure accurate record keeping, deductions, and integration of data. Acts as liaison between employees, benefit and payroll providers to resolve problems, and ensures effective utilization of these services. Collaborates cross-functionally to ensure that employee status changes, payroll entries, health plan premium statements, and Finance reports are reconciled. Coordinates and manages annual open enrollment period and benefit fair; assists with communication of changes to employees. Creates benefit-related guides and materials as needed.   Recruitment: Acts as a brand ambassador for UWGLA, ensuring that both employees and job candidates have a first-class experience with the organization, and an evangelist for UWGLA programs and policies. Assists in the recruitment process by creating job postings, coordinating and scheduling interviews, conducting reference checks, and initiating background checks. Human Resources: Greets incoming HR visitors, applicants, and employees, and serve as a front line HR customer service representative as appropriate. Fields basic questions to assist employees and provide relevant updates to the HR team on issues needing follow-up. Spend time getting to know employees professionally, in support of HR as a go-to resource. Schedules and facilitates employee onboarding, e.g. ID badging, etc. Coordinates logistics for All Team meetings and events, ensuring these employee engagement opportunities are interactive/fun, informative, and within budget parameters. Maintains and provide weekly, monthly, and ad-hoc reports as requested by the HR team. Coordinates and leads Safety Committee; ensures that safety processes, training, and documentation are up to date; collaborates with all departments to ensure compliance with security and safe practices. Advises HR team regarding potential areas of concern and recommends/implements solutions as appropriate. Maintains confidentiality at all times for all HR related matters.  Other duties and responsibilities as assigned.   QUALIFICATIONS: Minimum of 2 years’ work experience required; experience in an HR function strongly preferred Bachelor’s degree or equivalent experience strongly preferred Excellent communication (written and verbal) and interpersonal skills, as well as the ability to interface with staff at all levels Strong organizational skills with the ability to prioritize responsibilities and deadlines across multiple client groups and stakeholders Ability to work effectively with minimal  supervision Great team player and finding opportunities to help the team achieve goals and deliverables aligned with business priorities Must have excellent follow through skills and the ability anticipate and address organization needs proactively Positive outlook with a proactive, collaborative, and organizational approach to address and resolve challenges Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision making Strong ability to adapt to changes in the work environment and manage competing demands Working knowledge of Microsoft Office (Excel, Word, Outlook, and PowerPoint) is essential     United Way of Greater Los Angeles is an equal opportunity employer.  We are committed to providing equal employment opportunity for all applicants and employees regardless of race, color, religion, creed, gender, national origin, ancestry, marital status, sexual orientation, age, citizenship status, physical or mental disability, medical condition, or status as a veteran.   Employment decisions are based on merit, qualifications, abilities and business needs. 

JOB SUMMARY:   Under the general direction and guidance of the Manager, Human Resources, the Customer Service Associate will provide administrative support for a variety of clerical activities with a high level of customer service and hospitality to the organization, it’s donors, and visitors.    ESSENTIAL FUNCTIONS: Cordially welcome and greet individuals entering the organization reception area.  Determine the nature and purpose of their visit and notify the appropriate internal point of contact. Answer, screen, and appropriately forward all calls received at the reception desk.  Provide necessary information about organization such as address, directions, departments, etc., take and distribute messages, and schedule appointments as requested. Research to ensure accurate answers to questions from donors and members of the general public. Responsible for maintaining accuracy, updating, and distributing the All Team Phone Directory in a timely manner. Collect, sort, and distribute faxes, courier mail, and packages as needed. Call building management office for any maintenance such as plumbing issues, lighting, janitorial services, etc. Assist Executive Office and other departments with various projects as needed and when work schedule permits. Input guest/visitor(s) name(s) into Angus (building security system) as needed or requested. Coordinate and distribute employee birthday cards and balloons. As Chair of the employee-generated Employee Recognition Awards, manage the entire process, including nominations forms, and ultimate determination. Initiate background screening process with third-party administrator HireRight as requested. Oversee LBA Annual Fire Drill process and work with Floor Wardens. Other duties and responsibilities as assigned.   QUALIFICATIONS: Minimum of High school diploma or equivalent Minimum 3 years of experience in a front office or customer service role; experience with medium to high call volume, strong customer service, and administrative experience in a fast-paced corporate office Highly skilled at active listening                                                         Strong skills in time management, ability to prioritize, be organized, and work on multiple tasks at the same time High commitment level of customer satisfaction Ability to speak professionally and articulately, excellent phone manners Must be able to work independently, as well as highly team oriented and able to work in a participative and collaborative manner Must possess superior interpersonal, oral, and written communication skills. Must be able to speak and present to team, interact well with a diverse range of people, and constructively give and receive feedback. Microsoft Office experience (Word, Excel, Outlook, PowerPoint) Professional appearance and positive demeanor required                                                                                                                                                                                                                                                                                                United Way of Greater Los Angeles is an equal opportunity employer.  We are committed to providing equal employment opportunity for all applicants and employees regardless of race, color, religion, creed, gender, national origin, ancestry, marital status, sexual orientation, age, citizenship status, physical or mental disability, medical condition, or status as a veteran.   Employment decisions are based on merit, qualifications, abilities and business needs. 

JOB SUMMARY: The Data Quality Specialist is responsible for the research and correction of data as identified by the United Way of Greater Los Angeles (UWGLA) organization.  The Data Quality Specialist is expected to provide a level of expertise in the Enterprise application and is required to maintain the highest level of accuracy.  The Data Quality Specialist is considered the in-house expert related to data values and the interpretation of data on donors/companies and their pledge and payment histories.   ESSENTIAL FUNCTIONS: DATA QUALITY: Research to identify the causes of inaccurate data, the resolution required, and execute the necessary data correction procedures. This will also include executing the procedures developed for the verification and annual auditing of the designation management file in the central fundraising database. Assist the Director of Finance in the research and resolution of data errors identified by the UWGLA team. Following organizational procedures, notify team members when resolution steps have been executed. Assist with Financial reconciliation on an ongoing basis. Manage monthly manual credit-card process for recurring online donors, and properly track and enter data to update accounts on a timely basis. SUSPENSE: Resolve Suspense designations generated by standard processing guidelines on a timely basis through research, within accepted departmental parameters, including donor and agency contact, Internet research and possible governmental communication. Research, verify and set-up Agency Detail in Fundraising database, using IRS and United Way of America sites or from Agency-provided data. Maintain appropriate files and correspondence as required by departmental procedure. AdT: Handle confidential and sensitive information regarding high-end donors, process and support high-end accounts on a timely basis within exception processing guidelines. Process manual check requests for high-end donors in allotted timeframe to ensure high level of customer satisfaction RECONCILIATION MANAGEMENT Assist with ongoing maintenance of multi-location accounts; including data entry as needed. Prepare records for ongoing annual audits. Prepare Annual Campaign reporting notifications for all pledge and acknowledgement information Assist in records preparation for ongoing annual audits of large Federated and multi-location accounts for both internal and external agencies. Other duties and responsibilities as assigned.   QUALIFICATIONS:                                     Bachelor’s degree, in Business, Finance, or Accounting, strongly preferred. Equivalent experience within in a corporate work environment required. Should possess strong research and analysis abilities; creative thinking with ability to problem solve on an organization-wide basis. Must have excellent written and verbal communication skills, including Customer service focus in working with all internal organizational levels and external contacts. Must be able to exercise initiative, independent good judgment when faced with unclear or questionable data and be able to extrapolate intent from non-standard submissions. Must be able to successfully manage multiple priorities and projects within tight department metrics and deadlines, as well as ability to manage conflicting priorities and projects. Working knowledge with Microsoft Office, particularly Excel functions including subtotal, Vlookup, pivot table, etc. Should possess very strong attention to detail, solid organizational skills, with pride in accuracy and quality of work; as well as highly collaborative within a solid team environment.

PURPOSE OF POSITION:  To provide administrative support and coordination to the Community Impact team    Core Competencies: Problem Solving and Decision Making Communicating and Influencing Business Knowledge/Savvy Partnering and Teamwork Personal Excellence  Key Accountabilities Type correspondence; update databases and create reports. Distribute department mail and coordinate preparation of department mailings. Maintain department files; maintain and order department supplies. Assist with the coordination of facilities/catering for special functions. Prepare agendas, confirm and record attendance and take minutes at meetings of the Community Impact Cabinet. Prepare agenda and take minutes at monthly Community Impact team meetings Provide administrative support to OCUW granting process. Prepare check requests and maintain department budget in partnership with COO of Community Impact. Provide support to OCUW meetings, event and special project as required. Work with Associate Director, Grants & Evaluation, assist in the docket preparation and editing process for board and committee meetings, Provide administrative support for the Financial Review Committee including organization of the audit process and tracking of financial review statements in coordination with the Associate Director, Grants & Evaluation Coordinate routine correspondence with grantees, applicants and others Assist with preparation and disbursement of declination letters, grant agreements and award letters  Assist with data entry and program reporting in grant evaluation software, e-cImpact. Support COO of Community Impact and Senior Directors/Managers with administrative duties as needed. Provide back-up front desk coverage as needed Participate in monthly administrative staff meetings and report updates to Community Impact team Participate as a team member in assigned project activities, and perform other tasks as assigned related to the Community Impact Division or the organization as a whole.   EDUCATION AND TRAINING REQUIRED FOR THIS POSITION Three years of experience in a secretarial or assistant position and/or other relevant work experience Experience in a sales environment desirable, non-profit service experience also a plus  TECHNICAL KNOWLEDGE Computer skills with emphasis on Microsoft office 2010 (Outlook, PowerPoint, Excel, Word) Experience in a business office, knowledge of business procedures and practices  Physical Demands:  These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this role.  The employee is required to talk and hear.  The employee is often required to sit and use their hands and fingers to handle or feel.  The employee is required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl.  Vision abilities required by this job include close vision.   Setup and take down for events.  Ability to operate a computer keyboard, and lift files and reports.  Exposure to glare from a computer.  Participation in early morning and evening meetings and events will be required.  The noise level in the work environment is usually quiet to moderate.   Send resumes to:   Orange County United Way 18012 Mitchell South Irvine, CA 9614  Recruiting@UnitedWayOC.org    

Transition House, the first organization on the East Coast and the second shelter in the United States to address domestic violence, is seeking a new executive director.  The next leader of Transition House will be comfortable being an active community member and able to inspire others to take action to address domestic violence.  For 42 years, Transition House has realized its bold mission: to prevent and end domestic violence in our community through culturally respectful intervention and housing services, and holistic education and outreach. Transition House serves people of all ages and diverse cultural backgrounds in the Cambridge, MA and Greater Boston area. Executive Transition Transition House’s future is exciting and important. It has been very ably led by its current executive director, Risa Mednick, who will leave her position effective June 30, 2018.  Under her leadership for 10 years, the organization renovated its shelter; tripled its budget; doubled the staff; increased housing capacity; provided more programming support; and developed many new cross-sector partnerships that led to the creation of the Community Support Partnership and the city’s Cambridge Domestic and Gender Based Violence Prevention Initiative. Strategic Opportunities and Challenges Important priorities for the new executive director include: Building the Development Program to diversify funding opportunities in creative, new ways while maintaining existing government support. Expanding board membership and tapping well the expertise and influence of all board members. Maintaining a strong community partnership approach to client outreach, prevention, community education and social change, embracing this as the cornerstone of the organization. Building on the strong community spirit and dedication that already exist among Transition House staff, continually strengthening connections and teamwork. Managing effectively and efficiently the daily operations of a standalone nonprofit with a $2.2 million budget. Important near-future needs are a marketing strategy, strategic plan, and systems of accountability, roles and responsibilities for staff. Being vigilant about understanding the many federal policies that have impact on the organization and clients, such as health care, immigration and tax reform. The Ideal Candidate Transition House seeks a strong leader with experience in nonprofit fundraising and management; social justice advocacy; relational skills with a board of directors, partners and community members; and strong communication and staff teambuilding skills. Required qualifications: Bachelor’s degree required; equivalent work and life experience will be considered; Master’s degree preferred 8-10 years of progressively responsible nonprofit leadership or management experience The executive director will make the biggest impact in her/his/their role with the following skills and experience: Commitment to Social Justice Effective Fundraiser and Resource Manager Strategic Thinker Collaborator Team Builder and Developer of Staff Politically Astute Networker, Thought Leader and Influencer Strong Communicator Effective Administrator Candidate Guidelines This search is being conducted by TSNE MissionWorks’ Executive Transitions Program with Transition Consultant Nancy Jackson. All submissions are confidential. Interested candidates should submit materials online. For the complete position profile and candidate guidelines, please visit http://www.tsne.org/executive-director-transition-house Applications will be accepted until the position is filled. Salary is commensurate with experience, within the framework of the organization’s annual operating budget. Transition House is an Equal Opportunity Employer and actively seeks a diverse pool of candidates including people of color and LGBTQ people.